Mushie Ringtower- Original

Standard

This is a 2-4 working day service for £4.99. All items are sent tracked & require a signature when being delivered.

Express

This is a 1-2 working day service for £6.95. All items are sent tracked & require a signature when being delivered.

Click & Collect All orders are usually ready to collect by the next working day however please do not travel to store until you have received your collection email. We require proof of ID & email order confirmation in order to collect.

Contact - Casa Childrenswear - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at care@casachildrenswear.com . Please note that returns will need to be sent to the following address: Casa Childrenswear, Unit 012, Bluewater Pkwy, Dartford, Greenhithe DA9 9ST If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Exclusions: Refunds are not available on soft toys.

You can always contact us for any return question at care@casachildrenswear.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Refunds are not available on soft toys.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at care@casachildrenswear.com.

Contact - Casa Childrenswear - Checkout