USB-A to USB-C Data Charging Cable

At Techpros®, we are committed to delivering your order swiftly, securely, and completely free of charge.

🚚 Free Express Shipping – UK-Wide

We offer Free Express Shipping across the entire UK.Place your order before 2:00 PM (Monday–Friday) and we’ll dispatch it the same day, ensuring next-day delivery.

Orders placed after 2:00 PM or on weekends (Saturday & Sunday) will be shipped the next working day.

🔍 Order Tracking

Every shipment includes a tracking number, allowing you to monitor your order in real-time until it reaches your doorstep.

🕒 Handling Time

All orders are processed and shipped the same day if received before 2:00 PM (excluding weekends).We use trusted courier partners to ensure safe and prompt delivery.

❗ Delays or Lost Packages

In the rare event of a delay or lost package:

•We open a case immediately with the courier.

•We investigate thoroughly from our end, the courier’s system, and customer communication.

•We ensure full resolution with either a replacement or refund, depending on the case.

We take pride in fast, reliable service — your satisfaction is our top priority.If you have any questions about your shipment, feel free to contact us

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30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@techpros.co.uk . Please note that returns will need to be sent to the following address:

TechPros Trade Limited65 Queensway,Stevenage,Hertfordshire,SG1 1DN

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@techpros.co.uk .

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 Day Cooling Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@techpros.co.uk .

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