Thule Sapling Child Carrier

If you're cancelling before we've shipped your item

We will charge you a £5 cancellation fee. This is purely to cover the costs to us of reserving your item and processing your order, including the cost of credit checks and software licensing fees. If you subsequently place another order just drop us an email at hello@baboodle.co.uk and we will deduct £5 from the order value.

If you're cancelling a monthly subscription after we've shipped your item but before you've used it

You may cancel your order within 14 days of the item being delivered to you and receive full refund less a £5 cancellation fee plus the cost to us of delivery and return, provided that:

•Baboodle receive the item back within 14 days of it being delivered to you;

•the item is returned in the exact condition in which it was delivered with the same packaging intact and undamaged.

If you're cancelling a monthly subscription after you've used your item but within 14 days

If your packaging has been opened or your item has been used the cancellation fee will be EITHER:

•A percentage of the one monthly rental cost calculated on pro-rata basis;

•The delivery and return shipping cost to us;

•The cost to us of cleaning the item and performing the necessary quality checks.

OR

•if applicable, the equivalent cost of the item on a calendar rental.

If the item is not back with us within 14 days of you receiving it, your fee will be one priced as a month rental.

If you're cancelling a calendar rental after we've shipped your item

You may cancel your order within 14 days of the item being delivered to you and receive a refund of the price you paid less the price payable on our website for the number of days you have had the item. This is regardless of whether the packaging has been opened.

Contact - Baboodle - Checkout