THE HIDEOUT MINI DUFFLE

Thank you for shopping with PackPulse! Below you’ll find all the details about how we process and deliver your orders.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

You’ll receive a confirmation email once your order is placed and another with tracking details once it ships.

Domestic Shipping (United States)

We offer several shipping options within the United States:

Shipping Method

Delivery Time

Weight Range

Cost

Economy

5–8 business days

0lb–5lb

$4.90

Economy

5–8 business days

5lb–70lb

$19.90

Standard

3–4 business days

0lb–1lb

$6.90

Standard

3–4 business days

1lb–5lb

$9.90

Express

1–2 business days

All weights

Free

International Shipping

We currently ship to the United Arab Emirates, Austria, Australia, and over 230 additional countries.

Shipping Method

Estimated Delivery

Cost

Standard International

6–12 business days

Free

DHL Express (Discounted)

Calculated at checkout

Varies by location

USPS (Discounted)

Calculated at checkout

Varies by location

International customers are responsible for any applicable customs duties or taxes unless prepaid duties are specified.

Order Tracking

Once your order ships, you’ll receive an email with a tracking number and carrier information. You can track your order directly on the carrier’s website or through your account page on our store.

Delays and Exceptions

Delivery times are estimates and may vary due to customs processing, weather, or carrier delays. We are not responsible for delays once an order has been handed over to the shipping carrier.

Incorrect Addresses

Please double-check your shipping details at checkout. We can’t refund or replace orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have questions about your order or shipping options, feel free to contact our support team:

PackPulse📍 520 E Elk Ave Apt 306, Glendale, California 91205, United States📧 Contact@PackPulse.Shop 📞 +1 (419) 357‑5613

Contact - PackPulse - Checkout

Thank you for shopping at PackPulse! We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Returns

Return period: You have 30 days from the date you received your item to request a return.

Condition: Items must be returned in their original condition, unused, and with all tags and packaging intact.

Final sale: We currently do not have any final sale items, so all eligible purchases can be returned within the return period.

Return Shipping

Shipping cost: Return shipping is free.

Return method: We’ll provide you with a prepaid return shipping label once your return request is approved.

Restocking Fees

No restocking fee applies to any return.

Refunds

Once we receive and inspect your return, we’ll notify you by email.

If approved, your refund will be processed to your original payment method.

Please note that it may take 5–10 business days for your bank or credit card company to post the refund to your account.

Exchanges

We currently don’t offer direct exchanges. If you’d like to replace an item, please return the original product for a refund and place a new order.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us immediately at Contact@PackPulse.Shop with your order number and photos of the item. We’ll send you a replacement or issue a full refund.

Contact Us

If you have any questions about returns, refunds, or your order, please contact our support team:

PackPulse📍 520 E Elk Ave Apt 306, Glendale, California 91205, United States📧 Contact@PackPulse.Shop 📞 +1 (419) 357‑5613

Contact - PackPulse - Checkout