TableFlex™ - Compact Indoor Table Tennis Set for Quick Fun

Order Processing

At Talisy, we work hard to get your order to you as quickly as possible.All orders are processed within 2–4 business days after payment is confirmed. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

We partner with reliable carriers to ensure smooth delivery.Estimated shipping times vary depending on your location:

United States: 7–15 business days

United Kingdom & Europe: 7–15 business days

Rest of the World: 10–25 business days

Please note: Shipping times are estimates and may be affected by customs, seasonal demand, or carrier delays.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.Tracking updates may take 2–5 business days to appear once your package is on its way.

Customs & Import Fees

Some international orders may be subject to customs duties, taxes, or import fees. These charges are not included in our prices and are the buyer’s responsibility.

Delayed or Lost Packages

If your order hasn’t arrived within the expected timeframe, please contact our support team at info@lonivera.com. We’ll be happy to help you locate your order and ensure it reaches you as soon as possible.

Contact Us

If you have any questions about shipping or delivery, please reach out to our customer support team:📧 info @lonivera.com

We’re always here to help you!

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@lonivera.com . Please note that returns will need to be sent to our address.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@lonivera.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@lonivera.com

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