SRAM DUB Ceramic Bottom Bracket

Shipping Zone We currently ship to addresses within the United States only.

Processing Time All orders are processed within 48 hours (2 business days) of order placement. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates Shipping rates are calculated at checkout based on your order's weight, dimensions, and delivery address. We ship via UPS and offer the following service levels:

•UPS Ground

•UPS 2-Day Air

•UPS 3-Day Select

Overnight and express overnight services are not available.

Estimated Delivery Times Delivery times vary by UPS service selected and your location within the US. Estimated transit times are provided at checkout and do not include the 48-hour processing period.

Order Tracking Once your order ships, you will receive a confirmation email with a UPS tracking number. You can track your shipment at ups.com .

Questions? If you have any questions about your shipment, please contact us at info@flowstatebikes.com

Contact - Flow State Sports LLC - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@flowstatebikes.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@flowstatebikes.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at chris@flowstatebikes.com.

Contact - Flow State Sports LLC - Checkout