SRAM DUB Ceramic Bottom Bracket 00.6418.016.006

Shipping charges will be calculated and displayed at checkout.

All orders made before 1 :00PM PST are processed within 1 -5 days Monday-Friday . Orders are not shipped on weekends or holidays.

Transit time is from 2-10 days.

If we are snow days or carrier issues shipments may be delayed. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

We will ship USPS, FEDEX, and UPS as carriers. We ship using Ground and First Class services.

We ship to the continental United States.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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We strive to deliver the best in quality and value. If for any reason you are not satisfied with your order, we are happy to accept the return and issue a refund for your purchase.

Original Condition: Products can only be returned if they are in their original condition and packaging. Used products or products damaged by the customer are not eligible for a refund.

Return Window: Products must be returned within 20 days of purchase.

Return Authorization: Request a Return Authorization Number (RA#) by emailing support@emeraldbaybikes.com with a detailed reason for the return and pictures or a video of the product that supports your claim. Upon approval, you will receive an RA# and the address of the closest warehouse where you can mail the product.

Tracking: To ensure your refund, please use a trackable mail service. We are not responsible for lost or missing packages.

Inspection and Processing: Upon receipt of your package, your products will be examined and a refund will be issued to your original method of payment. A refund receipt will then be sent to the email address used during your original purchase.

Restocking Fee: There is a 10% restocking fee for all returned items (excluding defective items).

Shipping Costs: Return shipping costs are the responsibility of the customer.

•There will be a 10% restock fee for all returned items (not included defective items)

•Return shipping will be paid by customer.

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