Sorcery: The Four Elementals Preconstructed Deck Box (Beta) - Beta (B)

Last Updated: December 23, 2024

At Minted TCG, we understand that your trading cards and collectibles are valuable. We take great care in packaging and shipping every order to ensure your items arrive safely.

1. Processing Times

Order Type

Processing Time

Standard Orders

1-3 business days

Large Orders (10+ items)

2-5 business days

Pre-Orders

Ships within 1-3 days of release

Graded Cards

1-2 business days

Business days are Monday–Friday, excluding public holidays. Orders placed after 2:00 PM may be processed the next business day.

2. Domestic Shipping

Shipping Methods

Method

Estimated Delivery

Tracking

Notes

Standard Shipping

3-7 business days

✓

Most economical option

Express Shipping

2-3 business days

✓

Faster delivery

Priority/Overnight

1-2 business days

✓

Fastest option available

Free Shipping

We offer free standard shipping on orders over a certain threshold. The free shipping threshold and any promotional shipping offers will be displayed at checkout.

Shipping Rates

Shipping costs are calculated based on:

•Package weight and dimensions

•Delivery destination

•Selected shipping method

•Any applicable promotions

Final shipping costs are displayed at checkout before payment.

3. International Shipping

We currently DO NOT ship internationally and only provide shipping to the United States, US territories, and the Armed Services (via USPS). International shipping options and rates are displayed at checkout based on your destination.

4. How We Package Your Order

We take pride in secure packaging to protect your collectibles:

Single Cards

•Placed in penny sleeves and toploaders

•Secured with painter's tape (no residue)

•Placed in team bags or cardboard mailers

•High-value cards shipped in rigid mailers or boxes

Graded Cards

•Wrapped in bubble wrap or foam

•Shipped in rigid cardboard boxes

•Always include signature confirmation for high-value slabs

Sealed Products

•Wrapped in bubble wrap or paper padding

•Packed tightly to prevent movement

•Shipped in appropriately-sized boxes

•Fragile labels applied when appropriate

Large Orders

•Cards sorted and bundled by set or type

•Multiple layers of protection

•Reinforced boxes for heavy orders

5. Order Tracking

Every order includes tracking information:

•Tracking number emailed once your order ships

•Track your package via the carrier's website or app

•View order status in your account (if registered)

Tracking updates may take 24-48 hours to appear after shipment. International tracking may have limited visibility once the package enters the destination country.

6. Shipping Protection

We offer optional shipping protection at checkout to cover:

•Lost packages

•Stolen packages (porch piracy)

•Damaged items during transit

If You Purchased Shipping Protection:

•Contact us within 7 days of the expected delivery date

•Provide your order number and description of the issue

•We will file a claim and process a replacement or refund

If You Did Not Purchase Shipping Protection:

•Risk of loss transfers to you once the carrier receives the package

•We will assist with carrier claims but cannot guarantee resolution

•Refunds or replacements are not guaranteed for lost/stolen packages

7. Delivery Issues

Lost Packages

If tracking shows no movement for an extended period or indicates delivery but you haven't received your package:

•Check with household members and neighbors

•Check any alternate delivery locations (mailroom, office, etc.)

•Wait 48 hours (carriers sometimes update tracking late)

•Contact the carrier to open an investigation

•Contact us with your order number and investigation reference

Damaged Packages

If your package arrives damaged:

Photograph everything before opening (box, labels, damage)

•Photograph contents and any damage to items

•Contact us within 48 hours with photos and your order number

•Keep all packaging materials for potential carrier inspection

Wrong Items Received

If you receive incorrect items:

•Contact us within 48 hours of delivery

•Include photos of items received

•We will send the correct items and arrange return of incorrect ones

•Return shipping for our errors is covered by Minted TCG

8. Address Accuracy

⚠️ Please double-check your shipping address!

We are not responsible for packages delivered to incorrect addresses provided by customers.

•Verify your address is complete and accurate before checkout

•Include apartment/unit numbers, building names, etc.

•Ensure your name matches your mailbox/delivery location

•Contact us immediately if you notice an error after ordering

Address Changes

•Address changes may be possible before shipping

•Once shipped, we cannot redirect packages (contact the carrier directly)

•Carrier redirect fees are the customer's responsibility

9. Pre-Orders & Backorders

•Pre-orders ship separately from in-stock items

•We ship pre-orders within 1-3 business days of receiving stock

•Release dates are estimates provided by manufacturers

•You will be notified if there are significant delays

•Pre-orders may be cancelled for a refund until shipped

Split Shipments

If your order contains both in-stock and pre-order items:

Default: Entire order ships when all items are available

Optional: Contact us to request split shipments (additional shipping may apply)

10. Local Pickup

If local pickup is available in your area:

•Select "Local Pickup" at checkout

•Wait for pickup confirmation email

•Bring valid ID and order confirmation

•Pickup locations and hours will be provided in your confirmation

Orders not picked up within 14 days may be cancelled and refunded, less a restocking fee.

11. Holiday & Peak Season Shipping

During busy periods (holidays, major releases):

•Processing times may be extended by 1-3 business days

•Carrier transit times may be slower than usual

•Order early to ensure delivery by specific dates

•We post holiday shipping deadlines on our website and social media

📦 Holiday Tip: For guaranteed delivery by a specific date, we recommend ordering at least 2 weeks in advance and selecting expedited shipping.

12. Carriers We Use

We work with trusted shipping carriers including:

•USPS (United States Postal Service)

•FedEx

Carrier selection is based on destination, package size, and service level. We reserve the right to select the most appropriate carrier for your order.

13. Signature Requirements

Signature confirmation may be required for:

•Orders over a certain value threshold

•Graded cards

•High-value sealed products

•International shipments

If no one is available to sign, the carrier will leave instructions for redelivery or pickup.

14. Contact Us

For shipping questions or concerns:

Email: support@mintedtcg.com

Subject Line: "Shipping Inquiry - Order #[your order number]"

Response Time: Within 1-2 business days

Summary: Orders process in 1-3 business days. All orders include tracking. We package cards securely with toploaders and protection. Consider shipping protection for peace of mind.

Contact - Minted - Checkout

Last Updated: December 23, 2024

Thank you for shopping at Minted TCG. We specialize in trading card games, collectibles, and gaming supplies. Due to the nature of our products, we maintain the following return and refund policy.

1. Trading Cards & Sealed Products

⚠️ ALL SALES ARE FINAL

We do not offer refunds, returns, or exchanges on:

•Individual trading cards (singles)

•Graded cards (PSA, CGC, BGS, etc.)

•Sealed booster packs, booster boxes, and ETBs

•Sealed collection boxes and premium products

•Mystery boxes, bundles, and promotional packs

•Pre-orders once fulfilled

Why No Returns on Card Products?

Trading cards and collectibles are unique products where condition, authenticity, and sealed status directly affect value. Once a product leaves our facility:

•We cannot verify the condition has not changed

•Sealed products may have been opened and resealed

•Cards may have been switched or substituted

•Environmental exposure may have altered condition

This policy protects both our business and our customers from fraud and ensures the integrity of our inventory.

2. Damaged or Defective Items

While all sales are final, we stand behind the quality of our products. If you receive an item that is:

Damaged in shipping (crushed boxes, water damage, etc.)

Incorrect item (wrong card, wrong product sent)

Significantly misrepresented (condition significantly worse than described)

Manufacturer defect (factory errors, misprints sold as normal)

To Report an Issue:

Contact us within 48 hours of delivery

•Email support@mintedtcg.com with:

•Your order number

•Clear photos of the issue

•Photos of the packaging (for shipping damage)

•Description of the problem

•We will review your case within 2 business days

Resolution options (at our discretion):

•Replacement of the defective/incorrect item

•Store credit for the affected item(s)

•Partial refund in exceptional circumstances

Note: We reserve the right to request return of damaged items before issuing replacements. Return shipping for verified defective items will be covered by Minted TCG.

3. Gaming Supplies & Accessories

For non-card products such as:

•Card sleeves, deck boxes, and binders

•Playmats and gaming accessories

•Dice, tokens, and game components

•Apparel and merchandise

Return Conditions:

Timeframe: Within 14 days of delivery

Condition: Unopened, unused, in original packaging

Proof: Original receipt or order confirmation required

Non-Returnable Accessories:

•Opened card sleeves or deck boxes

•Used or unrolled playmats

•Clearance or sale items (marked as final sale)

•Custom or personalized items

Refund Method: Approved returns will be refunded to the original payment method within 5-10 business days after we receive and inspect the returned item. Original shipping costs are non-refundable.

Return Shipping: Customer is responsible for return shipping costs unless the item was defective or we made an error.

4. Pre-Orders & Backorders

Cancellation: Pre-orders may be cancelled for a full refund until the order status changes to "Fulfilled" or "Shipped"

No cancellation: Once shipped, pre-orders follow our standard policy (no returns on card products)

Release delays: If a manufacturer delays a release, you may cancel for a full refund

Allocation issues: If we cannot fulfill your pre-order due to allocation, you will receive a full refund automatically

5. Event Tickets & Services

Event tickets: Non-refundable, but may be transferable (contact us)

Event cancellation by Minted: Full refund or store credit offered

No-shows: No refunds for failure to attend

6. How to Request a Return

For eligible items:

•Email support@mintedtcg.com with subject line: "Return Request - Order #[your order number]"

•Include your order number, items to return, and reason

•Wait for return authorization and instructions (do not ship without approval)

•Pack items securely in original packaging

•Ship to the address provided with tracking

•Refund processed within 5-10 business days of receipt

⚠️ Important: Returns sent without prior authorization may be refused and returned to sender at customer's expense.

7. Regional Consumer Rights

European Union & United Kingdom

Under EU Consumer Rights Directive and UK Consumer Rights Act 2015, you have certain statutory rights. However, these regulations provide exemptions for:

•Sealed goods that have been unsealed after delivery (health/hygiene reasons)

•Goods that are liable to deteriorate or expire rapidly

•Goods made to the consumer's specifications or clearly personalized

Due to the risk of fraud and value degradation, trading cards fall under these exemptions once sealed products are opened or cards leave our verified custody. Your statutory rights for faulty goods remain unaffected.

Australia

Under Australian Consumer Law, our goods come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure. This policy does not limit those guarantees. For minor failures, we may choose to repair or replace.

United States & Canada

Return policies vary by state/province. This policy complies with FTC regulations requiring clear disclosure of return policies before purchase. By completing your purchase, you acknowledge and accept this policy.

8. Chargebacks & Disputes

We encourage customers to contact us directly before initiating a payment dispute. We are committed to resolving issues fairly and promptly.

Please note:

•Initiating a chargeback for a valid transaction may result in account suspension

•We provide evidence to payment processors for disputed charges

•Fraudulent chargebacks may be reported to relevant authorities

9. Contact Us

If you have questions about this policy or need assistance with an order:

Email: support@mintedtcg.com

Response Time: Within 1-2 business days

10. Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website and services constitutes acceptance of the current policy.

Summary: Trading cards and sealed products are final sale. Damaged or incorrect items will be addressed. Gaming accessories may be returned if unopened within 14 days. Always contact us before returning anything.

Contact - Minted - Checkout