Replacement Ropes Grey

Shipping Shipping Policy Order Processing All orders are processed within 24 business hours and typically ship the next business day from San Diego, California. Orders are not shipped on weekends or holidays. Once your order ships, you will receive a shipping confirmation email with tracking information. Shipping Rates & Delivery Estimates Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times for U.S. orders: • USPS Ground Advantage: 3–5 business days • USPS Priority Mail: 2–3 business days • USPS Priority Mail Express: 1–2 business days Delivery times are estimates provided by USPS and are not guaranteed by Gratitude Ropes™. International Shipping We currently ship to select international countries. Available shipping destinations can be viewed at checkout. International customers are responsible for any customs fees, duties, taxes, tariffs, or import charges required by their country. Damaged or Lost Packages Gratitude Ropes™ is not responsible for packages lost or damaged during transit. If your order arrives damaged, please contact the shipping carrier directly and email us at Karly@gratituderopes.com within 7 days of delivery. Please keep all original packaging and damaged items when filing a shipping claim. Questions For shipping questions or order support, contact us anytime at Karly@gratituderopes.com Ope…

Refund policy Return & Exchange Policy (U.S. Orders Only) At Gratitude Ropes™, we want you to feel confident in your purchase and love your rope set. Every order is hand-assembled and packaged with care in San Diego, California. Returns & Exchanges We accept returns within 30 days of delivery for unused items in their original packaging and condition. If you decide your set is not the right fit, you may return it within 30 days of receiving your order. Once your return is received and inspected, a refund will be issued to your original payment method. Customers are responsible for return shipping costs unless the item arrived defective, damaged, or incorrect. Defective or Missing Items If your order arrives with a missing, damaged, or defective item, please contact us within 10 days of delivery at Karly@gratituderopes.com so we can make it right as quickly as possible. Used Items For hygiene and product integrity reasons, we cannot accept returns on used ropes or opened products that show signs of use. Questions If you have any questions about your order or return eligibility, please contact us anytime at Karly@gratituderopes.com Opens external website in a new window. Opens in a new window. Opens external website. Contact - Gratitude Ropes - Checkout