1/4LB Replacement Rope

ORDER PROCESSING TIMES:

We aim to process and ship all orders within 48 hours. If you order on tracked delivery, please allow some time for the tracking to update.

*Bank Holidays, Public Holidays & weekends not included as delivery days. Processing times may vary during busy periods and launches.

INTERNATIONAL SHIPPING TIME/ COST:

Air Mail

15 to 20 Working days***

Shipping fee:0

Register Air Mail - TRACKED

10-15 Working days

From $3

Worldwide shipping days are estimated with our couriers. Custom's handling time may vary for each country. If you need Express shipping, please Click Here to contact us

***Express orders will require a signature on receipt of goods. If you're not at home or unable to sign, the courier will leave a note with instructions on how to collect the item(s). You will also be given the tracking number when your goods have been dispatched. Please allow a few days for the tracking to update.

Following BREXIT, customers within Europe should now expect additional custom charges made by their authorities. These charges may vary depending on weight. Please check with your local postal service before ordering.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at hereropefitness @gmail.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at hereropefitness @gmail.com .

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.

ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You will receive your money back within 24 hours after we issue the refund.

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