Rechargeable Motion Sensor LED Light

Note on Shipping Origin: SolveExpo is a brand operated by Zenith Commerce LLC, a US-registered company. To ensure fast delivery for our customers, we facilitate shipping directly via our global logistics partners. You do not need to worry about hidden fees, but standard international customs rules apply depending on your location.

Where We Ship: We currently ship Worldwide. Shipping is free on every order.

Processing Time: Orders are prepared and dispatched within 1 to 2 business days (Monday to Saturday). Orders placed on Sundays or US public holidays will be processed on the next business day.

Delivery Estimates: Once dispatched, the estimated delivery times are:

North America: 5 to 10 business days.

Europe: 7 to 12 business days.

Asia & Oceania: 8 to 15 business days.

Rest of the World: 10 to 20 business days.

Please note: Delivery times are estimates. Couriers may take longer during peak seasons, holidays, or severe weather conditions.

Tracking Your Order: You will receive a tracking confirmation email as soon as your order leaves our facility or partner warehouse. You can use this number to track your parcel’s progress at any time via our Track Your Order page.

Where Orders Ship From: Orders may ship from our facility or from our partner warehouses depending on stock availability and your delivery destination. This flexible approach helps us keep items available and deliver them as quickly as possible.

Split Shipments: If your order contains multiple items, they may be shipped separately to ensure you receive available items sooner. In this case, you will receive a separate tracking number for each parcel.

Address Changes and Delivery Issues:

Wrong Address: If you need to change your delivery address, please contact us immediately. We cannot change the address once the order has been dispatched.

Missing Parcels: If tracking shows "Delivered" but you do not have the parcel, please check with household members and neighbours first, and look for any delivery attempt notice. If you still cannot find it, contact the carrier directly. If you need further assistance, contact our support team with your order number.

Taxes and Duties:

UK Orders: Prices include VAT where applicable.

US Orders: US customers are not charged UK VAT. Any local sales taxes, import duties, or customs fees that may apply upon delivery are the responsibility of the customer.

Notes:

•We do not offer in-person collection.

•Delivery to P.O. boxes may be limited by the carrier.

•During peak shopping periods, processing and delivery times may be slightly longer than usual.

Contact Us For questions about shipping or your order status, please email us at info@solveexpo.com . For returns, please refer to our Returns & Refunds page.

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We want you to be happy with your purchase. If something is not right, we are here to help.

Return Window: You can return items within 30 days of the delivery date for a refund or exchange. This policy does not affect your statutory rights.

What Can Be Returned: Items must be unused, in the original packaging, and with all accessories and manuals included. Please include your order number inside the parcel to help us identify your return.

Non-returnable items:

•Perishables or items with a short shelf life

•Personal care or hygiene items once opened

•Customized or made-to-order items

•Gift cards

If an item arrives damaged or faulty, please contact us immediately. We will make it right with a replacement or a refund.

How to Start a Return:

•Contact our support team at info@solveexpo.com with your order number and the reason for the return.

•We will send you simple instructions and confirm the correct return address based on your location.

•Pack the item securely and use a trackable shipping service.

•Share the tracking number with us so we can monitor the return.

Important: Do not send items back without contacting us first. Returns sent to the registered office or incorrect addresses cannot be processed.

Return Addresses: To ensure your return goes to the correct facility, our support team will provide you with the specific return address based on your location via email when you initiate your return.

Who Pays for Return Shipping:

Change of mind: You are responsible for the return postage costs.

Damaged, faulty, or incorrect item: We will cover the return postage or provide a prepaid shipping label.

Refunds: We issue refunds to the original payment method after the return is received and inspected. We aim to process refunds within 3 to 5 business days. Please note that your bank or card provider may take extra time to post the funds to your account. If you prefer an exchange instead of a refund, please let us know when you start the return.

Cancellations and Order Changes: If you need to cancel or change an order, contact us as soon as possible. We can usually help if the order has not yet been dispatched.

Missing or Late Delivery: If tracking shows "Delivered" and you do not have the parcel, please check safe places and ask neighbours first, then contact the carrier. If you still need help, email us with your order number and we will assist you.

Contact: Email info@solveexpo.com for any return or refund questions. We aim to reply within one business day.

Legal: SolveExpo is a brand operated by Zenith Commerce LLC. Filing ID: 2026-002043133. Registered in Wyoming, USA.

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