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The Home Fitness Depot

At The Home Fitness Depot, our mission goes beyond fitness. We are committed to helping individuals improve their health while also giving back.

25% of all proceeds support Wounded Warriors of America and support children in need.

As a small, independently operated business, we work with trusted suppliers and manufacturers to deliver quality equipment directly to you.

Unlike large corporations with extensive warehouse networks, our products may ship from multiple locations. Because of this, shipping times may vary depending on product type, order size, and destination.

SHIPPING TIMEFRAMES

All delivery times are estimates only and not guaranteed.

•Standard Orders: Typically arrive within 5-10 business days, but may take up to 3-4 weeks longer depending on demand and fulfillment source.

•Large/Heavy Equipment: Typically 2-6 weeks, sometimes longer due to freight logistics

•Bulk or Multi-item Orders: May ship separately and arrive at different times

Delays may occur due to:

•High demand or backorders

•Carrier delays

•Customs processing

•Weather or logistical disruptions

We always aim to deliver your order as quickly and efficiently as possible.

ORDER PROCESSING

•Orders are processed within 1-3 business days

•Processing times may increase during peak periods

SHIPPING COSTS

•Shipping is included in the price of your items unless otherwise stated

•No hidden fees at checkout

ORDER TRACKING

•Tracking is provided once your order ships

•Please allow 24-72 hours for updates

CUSTOM & DUTIES

For international orders:

•Customs fees and import duties may apply

•These are the responsibility of the customer

DELIVERY DISCLAIMER

Delivery timelines are estimates and may vary due to factors outside our control. The Home Fitness Depot is not liable for carrier or customs delays.

CONTACT

thehomefitnessdepot1@gmail.com

THANK YOU

Thank you for supporting a small business with a purpose. Every order contributes to something bigger.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info .TheHomeFitnessDepot@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info.TheHomeFitnessDepot@gmail.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at tribalironllc@gmail.com.

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