Push Up Board

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items. PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.Estimated Delivery TimeAs soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.If your order hasn’t arrived in the estimated delivery times, please contact our support team at lovedgiftshop@gmail.com.If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries). RETURNS AND REFUND GUARANTEE For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

Email or Phone - Finer Scale - Checkout

RETURN & EXCHANGE PROCESS FLOW

At Loved Gift Shop Store, we want you to be completely satisfied with your order. We've created this return and exchange process to make your experience as effortless as possible!

Unworn or unwashed merchandise can be returned or exchanged within 30 days of the original order date if accompanied by original tags and packaging.

All online order returns, refunds and exchanges must be made through our returns process through our customer service team via LovedGiftStore@gmail.com. or you can give us a call or sms at 915- 245-0165 .

Please note, any health/wellness items cannot be returned or exchanged.

HOW TO RETURN OR EXCHANGE AN ITEM

•To begin the returns process, please send an email to our customer service support team at LovedGiftStore@gmail.com. with your Name, Order Number, Picture of the defective product/incorrect item and reason for return/refund.

•As soon as we receive the request, our customer service team will review the order and will provide feedback within the next 24-48 hours.

•If the order qualifies as approved for return/refund, our team will be sending you a return label to your email address.

•Package your return using the return label from our customer service team and drop off at a UPS facility. You need to use the return label sent by our customer service team. Do not send returns to the original address.

•You will be notified when your return has been received at our warehouse. Once received, we can do one of the following options:

•We can refund your original form of payment in 3-5 business days.

•We can send a replacement of the order and have it ready with the next 72 hours

If your tracking number states your order was delivered, but you claim you did not receive it, we have to rely on the tracking number. We would require you to provide a claim id from the local post office and validate it, as soon as the review is complete, we will be sending a replacement.

We charge a 30% restocking fee for any kinds of custom apparels, flags and custom design items.

Have more questions? Reach out to our Customer Support Team at 915- 245-0165 from 9:00AM to 5:00PM Monday to Friday or email LovedGiftStore@gmail.com.

Email or Phone - Finer Scale - Checkout