Protective Hard Shell Electronics Carrying Case with Accessory Pocket

Shipping Frequently Asked Questions (FAQ):

1) What are your Shipping & Handling rates?

Shipping rates may vary and are calculated at checkout depending on your destination address and the shipping method selected.

2) How long will it take my order to ship?

Most orders ship within 1-2 business days.

Two-Day and One-Day Orders confirmed before 12:00PM (PST) Pacific time will ship the same day. If your order is confirmed after 12:00PM Pacific time please add one (1) additional business day to the estimates outlined above. Normal business days are Monday through Friday excluding holidays.

3) What shipping methods do you use?

We ship orders via UPS and the U.S. Postal Service (USPS).

The value of the shipment, the regulations of the carrier, and/or the option of the delivery driver may cause the shipment to require a signature. If you are unable to be at the delivery address at the time of delivery it is best practice to leave a signed note for the delivery driver with instructions on where to leave the package. Typically, the carrier will attempt delivery to your location 3 times at which point they will either hold the package at a local distribution facility or return the package to our warehouse. Unfortunately, we are unable to request that the signature required stipulation be waived by the carrier.

If you have any specific questions or concerns regarding the shipping method that will be used for your order please note your order number and contact our Customer Service department using the Customer Service link above.

4) Do you charge sales tax?

Yes, some orders are subject sales tax calculated during checkout.

5) What is an order confirmation?

After your order is placed & paid through our online storefront you will be sent an email message that confirms your order has been received and is being processed. This message is an order confirmation. If you do not receive this email message please contact our Customer Service to ensure the order has been received.

6) What if I need my shipment by 8AM this Saturday?

Most shipments delivered to residences are delivered weekday afternoons. If you require earlier guaranteed delivery or a Saturday guaranteed delivery please contact our Customer Service department. We will be happy to discuss faster methods of delivery and coordinate with our carriers to be sure everything arrives when you need it.

7) What happens if I provide a bad delivery address?

For security reasons we are unable to direct a package to an entirely different address other than the one indicated at time of checkout.

Contact - Accessory Power - Checkout

On most items, Accessory Power offers an exclusive 30 day return policy for purchases made through this Site. All returns require a Return Merchandise Authorization (RMA) number, which you can obtain by Contacting our Support Team . Please note your order number, item #'s of products being returned, and the reason for return. RMA numbers remain valid for 30 days. Please return your merchandise promptly after receiving an RMA number. All returns must be shipped with the RMA number clearly displayed on the outside of the shipping box. All returned product must be complete with the original manufacturer's packaging and any parts, cords, or manuals. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items.

Contact - Accessory Power - Checkout