POLYWOOD® Side Table

We ship most in-stock merchandise within 1-2 business days of receiving your order!

Our standard shipping and handling charges cover most items. Certain heavy or oversized items may have extra shipping costs. See our full shipping rates below.

•Shipping and Handling

US Standard Deliveries

•Motor Freight Shipping

Shipping and Handling

Standard shipping and handling charges are based on the total price of merchandise shipped to each delivery address within the 48 contiguous states. Standard Ground Service requires 5-7 business days. If your delivery is to an International address other than Canada, please order by phone so we can give you all the available shipping options.

US Standard Deliveries

Within the 48 contiguous states and for orders under 20lbs

Order Total

Standard Shipping & Handling

$0 - $10.00

$7.99

$10.01 - $20.00

$8.99

$20.01 - $30.00

$9.99

$30.01 - $40.00

$10.99

$40.01 - $50.00

$11.99

$50.01 - $60.00

$13.99

$60.01 - $70.00

$14.99

$70.01 - $80.00

$15.99

$80.01 - $90.00

$16.99

$90.01 - $100.00

$17.99

$100.01 - $125.00

$20.99

$125.01 - $150.00

$22.99

$150.01 - $200.00

$26.99

$200.01 - $250.00

$31.99

$250.01+

13% of order

Please note that shipping charges are estimated and do not take into account multiple, oversized packages. We estimate shipping costs in order to keep shipping costs as minimal as possible. Actual shipping charges will be calculated and added when your order is processed. If there is a significant increase in shipping your order will be held and you will be contacted by our Customer Service. We apologize in advance for any inconvenience this may cause you.

Motor Freight Shipping

Delivery by Motor Freight carrier is our most economical option for shipping merchandise via freight. Unlike parcel delivery companies, motor freight carriers provide curbside delivery only; the driver does not unload the freight. Motor Freight delivery is not available outside the contiguous United States.

The customer is responsible for unloading the merchandise from the back of the delivery vehicle. You may wish to arrange to have assistance available when your merchandise is delivered. Additional delivery charges may be incurred if you require the driver's assistance.

•The carrier will require that you accept and sign for the shipment. Please carefully inspect the packages you receive. If your order appears damaged, describe the damages on the delivery receipt. You may refuse the delivery if you discover any damage.

•Delivery is by appointment. Carriers schedule deliveries Monday through Friday between 9:00 a.m. and 5:00 p.m. Please be sure to include a valid phone number with your order so that our delivery service can contact you to arrange a delivery. Carriers will make two attempts to reach you to schedule. After two failed attempts merchandise will be returned to the shipper.

Please note that service to some areas may be restricted based on geographic location. (This includes public roads/streets too narrow to safely accommodate larger vehicles; privately owned roads/streets; etc.) If the carrier determines a customer’s residence to be inaccessible, other arrangements will need to be made between the customer and the carrier that may incur a surcharge to the customer or result in the customer making alternative final transportation arrangements.

•If you have any questions about motor freight shipments, please contact our Customer Satisfaction department at 1-800-494-7544 or email customer service.

Contact - Plow & Hearth - Checkout

If you're not 100% satisfied with your Plow & Hearth purchase, you can return it for a refund within 30 days of your purchase. If your item is defective, you have one year from the date of purchase to return it. Refunds requested after 120 days may be issued as store credit or gift cards, as Shopify Payments does not allow refunds beyond this time frame.

Finding Your Order Number

To find your order number, look for it on the packing slip that came with your order, or at the bottom of your shipping label (on the outside of your box). If you received a shipping confirmation email, this number will also be referenced there. If you do not have this number, please call Customer Service at 1-800-494-7544.

Processing Your Return

Once you enter a few questions about your return, you'll be able to print a shipping label and drop off your return to any FedEx or USPS location based on your label.

There is a $11.95 fee for the shipping label, and this will be deducted from the cost of the original item when your refund is issued. If you’re returning an item because it is damaged, defective or an error was made on our part, you will not be charged for return shipping.

Returns are generally processed within 48 hours of receipt of the returned merchandise. Please note that food, live plants, customized items, or personalized items are not returnable.

Returning Large Items Delivered by Motor Freight

If you ordered a large item that was delivered by motor freight, please inspect your merchandise thoroughly while the trucking company is still present during drop-off. If there is obvious damage to the merchandise, please document this damage on the bill of lading before the driver leaves. Any package defects such as tears, punctures, crushing, water damage or incorrect placement of the item may indicate concealed damage. Please keep all packaging until you have determined if the order is acceptable.

During Delivery

If you see obvious damage to your merchandise, you may refuse the shipment and note the reason for the refusal on the delivery paperwork. Call us at 1-800-494-7544 to arrange a replacement. You will not be charged for shipping and handling on your replacement order.

After Accepting the Delivery

If you discover a problem after the freight company has left, call us at 1-800-494-7544. We may be able to resolve the issue without a return. Please retain all packing material and boxes until you have verified the satisfactory condition of your purchase. If you do need to return or exchange a large item, call our customer service team and we'll arrange for it to be picked up by a freight company.

RETURN FAQS

How long do I have to return something? You can return merchandise for a refund within 30 days of the original purchase date. If you discover that your merchandise is defective, you have one year from the date of purchase to make a return. To start a return on merchandise purchased within 30 days, please call us at 1-800-494-7544.

Is there a charge for returns? There is a $11.95 shipping charge for a return. This is deducted from your refund when the return is processed. If the return is to address damaged or defective merchandise, or an issue caused by an error on our part, you will not be charged for the cost of return shipping.

Contact - Plow & Hearth - Checkout