Plastic Bag Embroidered Patch

Packages are usually shipped within 1-3 business days unless stated on the product page itself. We have many made-to-order items that take around 1 - 2 weeks to ship out. These shipping times are noted on the product page itself.

After WORM has given your package to the carrier, you will assume the risk of loss for the merchandise. WORM is not responsible for lost, misplaced, or stolen packages. If you think there was a delivery error, please go to your local post office to find out which mail carrier is on your route. Sometimes they can track your package with your local mail carrier.

Pick-Up

If you are interested in picking-up at our studio in Brooklyn, New York please contact us at info[at]wormnyc.com.

Special Instructions

If you have any special shipping instructions, please leave a note in the "Order Notes" section in the shopping cart. We will do our best to accomodate. Please write: GIFT in the notes if you would like us to make sure items don't include price tags, etcetera.

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We want you to be happy with your purchase. If you have any issues with your order please contact us at info[at]wormnyc.com.

We must approve your return/exchange before you ship it back to us. Please send us an e-mail to info[at]wormnyc.com including your order # and details as to why you need to return your item. You have 7 days from your order's delivery date (purchase date if from a pop-up) to e-mail us in order to process a return or exchange. Since we are such a small business we cannot offer a return label at this time. Processing time for your return will take from 3-7 days.

Important: Balaclavas are FINAL SALE as they are worn on the face.

SALE ITEMS CAN NOT BE RETURNED OR EXCHANGED.

E-mail:

info[at]wormnyc.com

Returned items can be shipped to:

WORM NY

56 Bogart Street

LH-B

Brooklyn, NY 11206

We will refund the purchase price to your original form of payment when your package is received and inspected by our fulfillment manager.

Contact - WORM - Checkout