No-Drop Sensory Teether

Shipping + Delivery

How much does shipping cost?

We offer free standard shipping on orders over $75 within the contiguous US.

2-business day shipping is available for orders within the contiguous US. Fees will be calculated at checkout.

Our standard fulfillment time applies to all Monica + Andy orders, including 2-business day orders.

Additional fees will apply for orders outside of the contiguous US and international orders. Shipping costs will be calculated at checkout.

When will my order be processed?

Please note that all processing times are estimates and may be subject to change.

Most Monica + Andy clothing and accessory orders, including 2-business day and other expedited shipping methods typically ship within 1-3 business days (excluding weekends and holidays) after an order has been placed. During times of high order volume, fulfillment time may be extended.

If an order includes a personalized item, please be aware personalization extends standard shipping + fulfillment by 15 business days and is not expected to arrive before the holidays.

When an order includes both embroidered and non-embroidered items, we wait to ship the complete order as one shipment.

Nursery + More items and other partner products may ship separately and are subject to different processing and shipping times.

You may be asked to verify additional information if your order has been system flagged. We are not responsible for additional delays if an order has been flagged.

What carriers do you use?

We currently ship Monica + Andy orders with USPS, FedEx, FedEx Smartpost and DHL. The shipping method and carrier will be determined by Monica + Andy based on the order contents and shipping address.

Nursery + More items and other partner products may ship directly from the vendor and carriers may vary.

How long does shipping take?

For destinations within the contiguous US, Monica + Andy product orders typically take 2-10 business days to be delivered after the order has been shipped. This excludes weekends and holidays. Packages are shipped after they have been fulfilled. Most orders are fulfilled within 2–5 business days before shipping. Items with personalization require additional care and may add up to 15 additional business days to the fulfillment timeline.

Occasional carrier delays may occur and are out of our control. Monica + Andy does not guarantee shipping or delivery dates.

Nursery + More items and other partner products may ship directly from the vendor and may take longer to ship. Please refer to individual products for more fulfillment information.

Please expect longer delivery times for Hawaii, Alaska and all international locations. Orders typically take 7-15 business days to be delivered after the order has been shipped but can take up to 30 days.

What is your returns and exchanges policy?

Returns can be started with an order number or email address.

Unwashed, unworn items purchased within 90 days with an order number are eligible for return.

All international orders, orders outside of the contiguous US (Hawaii and Alaska etc) as well as personalized, embroidered, items sold as “final sale”, are final sale and are not eligible for return or exchange.

Once the return is received and processed, orders will either be refunded to the original payment method or for store credit to use towards a future purchase.

All domestic Gift returns will receive store credit that can be used to shop online or in a Guideshop.

All domestic Gift returns must be accompanied with an order number or record of sale to be accepted. Shipping fees are not refunded.

You have 14 calendar days from the day you receive the return label (via email) to send your items back.

If no record of sale is available, we reserve the right to refuse the return and ask for personal identification.

If items in the return are significantly used or not in resellable condition, we also reserve the right to refuse the return and will mail back the items.

Shipping costs will not be refunded.