Montessori Busy Board Backpack for Kids Learning

Standard Item Processing Times

All standard items are processed within 4 days and sent to warehousing for dispatch.

To expedite your order through the process, we offer priority processing, ensuring your product is sent within 48 hours or 2 business days.

Custom Item Processing Times

Custom order processing times vary depending on the level of detail required for the product.

Please check each product page to identify the corresponding processing and production times.

Shipping Times

We offer free worldwide standard shipping (list of countries below).

The standard shipping times are as follows:

● UK: 4-10 business days*● Europe: 1-2 weeks*● USA: 1-2 weeks*● Middle East: 3 weeks*● Central Asia: 3 weeks*● Australia & NZ: 2-4 weeks*● South America: 2-5 weeks*

* The estimated delivery times are "estimates" based on recent deliveries and shall not be seen as a guaranteed delivery timeframe. We do our best to ensure that the shipping process works as smoothly as possible, but in case of late delivery - we do not issue a refund.

We currently do not offer an express shipping option due to the costs involved.

List of Free Shipping Countries

● Australia● Canada● Denmark● European Union● Finland● France● Germany● Hungary● Iceland● Ireland● Israel● Netherlands● New Zealand● Norway● Portugal● Spain● Sweden● Switzerland● United Kingdom● United States

The rest of the World we charge 9.99 Shipping.

Shipping Taxes

As we ship with a premium shipping method, all taxes are included, and you will not be required to pay these upon receipt of your goods.

Accepted Payment Methods

We are proudly verified through Verisign and the Norton security gateway.

As we are partnered with Shopify Payment or Stripe, we accept all major credit cards, including Visa, Mastercard and Amex.

We also provide express payment and checkout options, including Paypal, ClearPay, Google Pay and Apple Pay.

If you have any questions or comments, we are here to assist you. Feel free to reach out to us via email at [email protected] . We value your satisfaction and are committed to providing excellent customer support.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected] . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected] .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected] . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected] .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected] . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected] .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

Cancellations:

●Order Adjustment Timeframe: You have the flexibility to modify or cancel your order within 6 hours of placing it. This window allows us to efficiently process and ship orders.

●Process for Modifying or Canceling Orders: To modify or cancel your order, please get in touch with our customer support team promptly. You can reach us at [email protected] . Kindly provide your order number and relevant details to ensure quick and accurate processing.

●Shipped Orders: If your order has already been shipped, we are unable to cancel it directly. In this case, we kindly request that you receive the package as scheduled, and you can refer to our return and exchange policy for further assistance.

Refunds:

•To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

•We offer a 100% money-back guarantee on all products that are defective or damaged during shipping. Just let us know, and we will provide a return address and offer a replacement or refund, as per your preference.

•If you are unsatisfied with your order, please contact our support, and we will do our best to assist you.

•Customers will be responsible for paying return shipping costs.

We do not issue a refund if:

•Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).

•You can submit refund requests within 14 days after the guaranteed period for delivery (44 days) has expired. You can do it by sending a message to [email protected] .

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