IMR Circuit

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@atwoodtoys.com . Please note that returns will need to be sent to the following address: 2185 Refugee St, Millersport Ohio 43046If your return is accepted, and you meet the above conditions, we’ll send you a return shipping label based on our excellent shipping rates, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be eligible. The cost of the label comes out of the refund, should eligibility be satisfied.You can always contact us for any return question at support@atwoodtoys.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. If a return label was procured, the cost is taken from the refund. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@atwoodtoys.com .

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