HAY Loop Stand Table: NEW

UK Mainland Deliveries

The web department processes orders Monday to Friday between 10am and 6pm. You can contact our web department on 0121 212 0387 during these hours. Alternatively, you can email us: enquiries@minimauk.com for any web order enquiries.

We offer three delivery options:

•Standard delivery by courier – for smaller items

•minimauk.com Delivery Service – for oversized & fragile items

•minimauk.com Delivery and on-site installation – for oversized & fragile items

Standard UK Delivery

•For items we carry in stock you should receive your order within 3-5 working days.

•Due to the wide choice and bespoke nature of our furniture and lighting items, most are not held in stock and we will order specifically for you in the finish, size, or colour you've specified at point of order. These items will be custom made as per your specifications. Delivery time varies by product and manufacturer, but you will always find the relevant delivery time stated on the product page of the website and on our order confirmation. Once orders have been received and checked at our warehouse we will arrange final delivery at your convenience.

•Our UK delivery partners deliver Monday to Friday and is a tracked service. We will always contact you to advise of your tracking number.

Standard Mainland UK charges

•Small box £5.00 45x45x45cm

•Medium box £9.99 55x55x30cm

•If multiple small items are ordered a flat rate of £9.95 is charged to ship all.

•If multiple medium items are ordered a flat rate of £19.99 is charged.

minimauk.com Delivery Service – for oversized & fragile items

Nationwide £100.00

If your order contains oversized, fragile and/or bulky items, your order will be handled and delivered by our own dedicated delivery team. We will call you to arrange a suitable time to deliver your order.

Your order will be delivered by our trained delivery team, who will deliver your items to your room of choice.

minimauk.com Delivery and on-site installation for oversized & fragile items

Nationwide £150

It includes a delivery appointment, room of choice delivery, assembly, installation and removal of all packing materials. We will contact you once your order is complete to arrange a suitable date and time. On-site installation is not available for lighting products or for deliveries outside the UK and does not include electrical fitting for lighting, drilling or hanging mirrors and/or pictures.

Free delivery limits for Mainland UK

Accessories orders above £99 free deliveryLighting and Furniture above £1500 free delivery

International Deliveries

Please enquire for further information on shipping costs.

enquiries@minimauk.com

0121 212 0387

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International refunds

All refunds will be refunded for the equivalent amount taken in the currency you used when you placed the original order, for example, if you paid in US Dollars your refund will be in US Dollars, but, due to fluctuations in the currency exchange rate this may result in a difference between the refunded amount and the original price.

Goods made to order

All goods that are made to order are clearly labelled as such on our website.

For goods made to order we will not be able to change orders, make a refund or exchange any item.

You should only order if you are sure that the item and finish is right for your needs as you will not be able to change the order.

Also, you should be careful to check access to your property, as delivery is on the basis that you have checked the dimensions of the item and that it fits through all doorways, stairwells and within the area of intended use.

We have no liability for items ordered that a customer no longer requires. Once an order has been processed the customer is liable to purchase the item/s.

Our specially trained staff check your furniture and/or lighting to make sure it’s up to our very high standards before we dispatch it to you, so damage is rare. However, if your purchase is damaged or defective you need to follow the following procedure:

Made to order items - damaged or faulty

Please inspect your purchases immediately upon receipt. If your purchase is damaged you need to contact us within 14 days of receipt, sending us photos of the damage. No claim for replacement can be made after 14 days.

Any claim regarding an item/s damaged or defective must be made initially in writing by email to enquiries@minimauk.com

Items should be returned to us unused and in their original packaging.

Our team will assess the damage and if approved will order you a replacement, repair (where applicable) or refund (excluding any special delivery charges above our standard delivery charge).

The damaged item/s must be returned to existenzminima within 14 working days.The cost of returning the product(s) will be your responsibility and you must ensure the transit of the products.

In all cases the product(s) must be adequately packed and in the original packaging to prevent further damage. And you must write the original web order number clearly on the packaging.

Returns address and contact details:

minima98-100 Hospital StreetBirminghamB19 3QPUnited Kingdom

Email: enquiries@minimauk.com Tel: 0121 212 0387

Standard items - damaged or faulty

Our specially trained staff check all products to make sure it’s up to our very high standards before we dispatch it to you, so damage is rare. However, if your purchase is damaged or defective you need to follow the following procedure:

Please inspect your purchases immediately upon receipt. If your purchase is damaged you need to contact us within 14 days of receipt, sending photos of the damage. No claim for replacement can be made after 14 days.

Any claim regarding an item/s damaged or defective must be made initially in writing by email to: enquiries@minimauk.co.uk

Items should be returned to us unused and in their original packaging.

Our team will assess the damage and if approved will order you a replacement, repair (where applicable) or refund (excluding any special delivery charges above our standard delivery charge).

The damaged item/s must be returned to existenzminima within 14 working days.The cost of returning the product(s) will be your responsibility and you must ensure the transit of the products.

In all cases the product(s) must be adequately packed and in the original packaging to prevent further damage.

Returns address and contact details:

minima98-100 Hospital StreetBirminghamB19 3QPUnited Kingdom

Email: enquiries@minimauk.com Tel: 0121 212 0387

Standard items - non-damaged (excludes all made to order items)

A written notice by email confirming your cancellation is required and the goods must be returned unused, and in a fully resalable condition in their original packaging within 14 days of receipt of the goods along with your order reference number.

The cost of returning the product(s) will be your responsibility and you must ensure the transit of the products. If the goods are returned damaged no refund will be issued.

As soon as we receive notice of your cancellation we will refund the cost of the goods (minus any delivery charges). We will provide the refund within 14 days of receiving the goods returned by you in the condition they were in when delivered to you. Credit card, Paypal and bank transfer orders will receive a refund back to the original method of payment.

In all cases the product(s) must be adequately packed and in the original packaging to prevent damage.

Returns address and contact details:

minima98-100 Hospital StreetBirminghamB19 3QPUnited Kingdom

Email: enquiries@minimauk.com Tel: 0121 212 0387

Exchange (excludes all made to order items)

Please note we do not offer exchanges. If you would like to change an item please return the item back to us for a refund ( standard item- non-damaged returns policy applies) and place a new order for the required product.

SALE purchasesItems denoted as 'sale' are not eligible for return or exchange. All items purchased under 'sale' are final.

Cancellation by us

We reserve the right to cancel the contract between us if:

We have insufficient stock to deliver the goods you have ordered.We do not deliver to your area.The manufacturer has discontinued the goods.

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