Grooming Kit

All orders placed on www.weaverequine.com will be processed (pending credit card approval) and shipped out of our distribution center within 2-3 business days from the day the order is placed. We try to ship your order to you quickly, regardless of shipping method.

Shipping within the United States:

We ship orders within the c ontiguous United States via USPS or FedEx. Delivery usually takes 3–6 business days (Monday-Friday, not including holidays) from the day they are shipped. Orders to Alaska, Hawaii, APO or FPO addresses could take up to 14 days to arrive from the day they are shipped.

Destination

Transit Time

Contiguous 48 States

3-6 Business Days

Alaska/Hawaii

Up to 15 Business Days

APO/ FPO

Up to 14 Business Days

FedEx Express is the carrier used for all Express shipments. FedEx will make their deliveries Monday – Friday, not including holiday’s and weekends. As with Standard Shipping orders, please allow 2-3 days for processing of your order. Express orders placed after 1:00 PM EST will not begin to get processed until the following business day. Express shipping is not available for shipments to Alaska, Hawaii, P.O. Boxes, APO or FPO addresses.

Weaver Leather does not ship on weekend or holidays. A ship confirmation will arrive via e-mail once your order is in transit thus providing a tracking number.

Please review our Return Policy to learn more about returning large freight items if necessary.

Shipping Internationally (Outside of US)

We are pleased to be able to ship your Weaver Leather Products all over the world. At the time of purchase, your shipping charges will be estimated for most all of your items with a few exclusions of large, oversized items that may need to have freight calculated manually. Your total however, will not include any applicable duties, taxes and potential importing fees. If you are located in Canada, those fees will either by added to your Weaver Leather invoice and billed to your card or depending on the carrier, will be charged to you directly from the carrier. For all other international shipments, duties and taxes will always be charged to you directly by the carrier. By placing your order, you are agreeing to pay for any applicable duties, taxes and fees. All prices reflected on this website, email messages, invoices etc. are all in USD only.

Additional Shipping information

Additional Charges

Some products shipped by Weaver Leather are considered to be flammable under the Code of Federal regulations. Because of these flammable chemicals there may be a mandatory charge added to your order. If applicable, these charges are noted in the Shipping Information section of the product details. These fees are non-refundable upon return.

Shipping Restrictions

Because of the contents, some items may have additional restrictions on shipping. Some Leather care items cannot be shipped when temperature is below freezing, may not be able to ship outside of the United States, or may not be able to be shipped into the state of California. If applicable, these restrictions are noted in the Shipping Information section of the product details.

Shipping Large Freight Items

Weaver Leather offers a number of large or over-sized items that require special handling. If an item is too large or too heavy to be delivered through traditional shipping methods it must ship through one of our specialty large freight shippers such as Con-Way Freight, Estes, FedEx Freight. If applicable, this notification of large freight shipping can be found with the details of the product. At the time of purchase, no shipping will be calculated for these items. Instead one of our helpful customer service agents will contact you (within 24-48 hours) to let you know how much you will be charged for shipping as well as assist in setting up the delivery.

Please note that we do not offer expedited or white glove service or shipments to locations outside of the continental US on freight items. Freight delivery service is unavailable for PO Box addresses. Standard transit time for Freight Shipments is 2-5 days after leaving the warehouse.

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Weaver Equine is happy to assist you with your return. All merchandise must be returned in un-opened containers with original product packaging within 30 days of purchase for a refund (less shipping and handling). We accept returns through the US mail, FedEx, UPS, large freight shippers as well as other carriers.

All returns must be accompanied by a return authorization number which is assigned through our returns center. Packages without proper documentation may not be able to be processed or may be subject to longer processing times.

Refunds are processed within 1-2 weeks of receiving returned merchandise.

To start your return, click here .

Make sure that all items that are returned are packed in the appropriately sized box and all items are secured within the package. Items and contents can shift during transit and properly securing items will prevent damage.

Customized Goods:

Please note that any customized goods, including personalized items or items altered according to customer specifications, are not eligible for return, exchange, or refund unless they are damaged or defective upon arrival.

Returning Liquids or Aerosols:

Do not ship liquids or aerosols back to Weaver Equine. In many cases these items have additional handling instructions or Hazmat concerns. Instead please contact our Customer Care Team for further instructions on returning this item.

Returning Knives or Sharp Items:

Knives or items with sharp edges must be returned in original packaging making sure sharp edges or points are properly covered for the safety of the handlers.

Returning Large Freight Items:

Large freight items can be returned within 30 days in unused condition. Please note, that you are responsible for arranging and funding the return of large freight items. If this item was damaged in shipping please contact customer service for more information.

Exchanging Merchandise:

At this time Weaver Equine does not allow for merchandise purchased to be exchanged for other items. Instead, please visit www.weaverequine.com to place another order.

Warranty Information

Weaver Equine warrants its aluminum, galvanized and steel equipment products for a period of one year to be free from defects in material and workmanship under correct and proper use and normal operating conditions. This warranty does not extend to any component parts not manufactured by Weaver Equine.

Prior authorization from Weaver Equine's customer service department is required before any component parts or equipment can be accepted by Weaver Equine for repair, replacement, or credit under this warranty. Repair or replacement will be at the option of Weaver Equine. The warranty shall not apply if it is determined by Weaver Equine that the equipment or parts have been subject to abuse or misuse, damage through no fault of Weaver Equine or its employees, or altered by someone other than Weaver Equine or authorized by Weaver Equine.

Weaver Equine makes no express warranties other than those that are specifically described herein. This warranty is exclusive and in lieu of all other warranties express or implied. There are no implied warranties of any kind including merchantability or fitness for a particular purpose. If any Weaver Equine product is not exactly what you hoped for, simply return it promptly to the place of purchase for a refund.

Assembly Instructions

69870-00 - Rolling Barn Utility Cart With Saddle Rack And Grooming Basket Instructions

69872-00 - Rolling Tack Box With Saddle Rack Instructions

69860-00 - Hanging Grooming Basket And Tack Rack Instructions

69852-00 - Portable Saddle Rack Instructions

69851-00 - Portable Saddle Pad Rack Instructions

Contact - Weaver Equine - Checkout