GameHub - Wireless Gaming Controller - Seamless Connection for Switch, Perfect for Gamers

Shipping Information

Below you will find the average delivery times for all our packages:

Latest Order Time: 17:00 (GMT+01:00) Central European Standard Time (Amsterdam)

Processing Time: 1–3 days (processing from Monday to Friday)

Shipping Time: 3–7 days (delivery from Monday to Friday)

We collaborate with the following shipping partners:

DHL

FedEx

PostNL

Bpost

Shipping Costs

All our products are delivered to your home free of charge. No minimum order quantity is required.

Shipping Your Order

Have you found the perfect look on our website? Of course, you want to enjoy it as soon as possible! We ensure that your order is processed and shipped as quickly as possible.

Please note that, like many other online stores, we may experience a busy period, which could lead to delays. Keep this in mind when placing your order. We do our best to process your order as quickly as possible.

If you have any questions about the status of your shipment, feel free to contact us via email. Our service team is ready to assist you.

Contact - Vibovia - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@vibovia.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@vibovia.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and i

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@vibovia.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@vibovia.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@vibovia.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@vibovia.com .If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@vibovia.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@vibovia.com.

n its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@vibovia.com.

If you have received the wrong items or the items you received are defective, please send an email to

info@vibovia.com to discuss further.

If you are not satisfied with the received goods, you can return them to us within 30 days of receipt, provided they are in their original and saleable condition.

Once returned, you are entitled to a full refund, excluding the cost of return shipping. We cannot refund or exchange items that appear to have been used, opened, or are not in original condition.

Return Request

Please download, print, and fill out the return form if you have not done so already. Request the return form via the form below. Send your return form along with a photo of the products you are returning to info@vibovia.com by email. After approval, make sure your return shipment is well packaged and meets all the conditions below. Clearly mark 'Returns' on the outer packaging of your parcel. Use an insured traceable service to ensure your package arrives safely with us. Send a follow-up email with your tracking information to

info@vibovia.com

Enclose your goods and send them back to the following address:

Return Conditions and Guidelines:

All returned items must be unused, unopened, and in original plastic packaging. We are not responsible for the cost of returning the items. Ensure that all returned items are well packaged to avoid damage in the mail. Ensure that all return packages are sent with a trackable, insured service, as we cannot take responsibility for items that are damaged or lost in transit. Ensure the return form is approved – without approval, your return may not be processed.

Easy returns in three simple steps:

Step 1: Request the return form via the contact form below. Provide your order number, email address, and reason for return.

Step 2: Send your order Send the items along with the completed return form to the address on the return form. Make sure to provide the package with a Track and Trace code. As the sender, you are responsible, and we want to avoid misunderstandings.

Step 3: Receive the purchase amount in your bank account Once we have received the package, we will ensure that the purchase amount is back in your bank account within five working days.

CONTACT US

Do you have questions about your return? Want to share something? We are happy to help! We can be reached through the following channels:

For questions or comments, you can email info@vibovia.com

Contact - Vibovia - Checkout