Freestyle Libre Reader

ShippingMednow Pharmacy offers same day shipping in the Greater Toronto Area, Greater Vancouver Area, and Halifax Regional Municipality (GTA/GVA/HRM). However, orders placed after 5pm in their respective timezones will be shipped the next day. Shipping outside the GTA, GVA, or HRM will take one to three days. In rare cases when a medication is not immediately available, we will contact you with a delivery timeline. If your order is urgent, please let us know. Prescription medications are delivered free. Non-prescription medications and other pharmacy items are delivered free when accompanying a prescription order. Unaccompanied, non-prescription medications and other pharmacy items ship free if your order total exceeds $40.

Return policyWe’re not happy until you are. Pharmacy regulations state that we are not able to accept returns on prescribed medications. If there has been a mistake with your prescription order, please let us know and we will correct it right away.For non-prescription purchases, please submit a return request to return the unopened package for a refund.If something you’ve purchased from Mednow Pharmacy doesn’t meet your expectations, please tell us and we’ll make it right.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at devteam@aivalabs.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at devteam@aivalabs.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - Mednow - Checkout