Foldable Camping Lamp

HOW MUCH DOES SHIPPING COST?Shipping costs may vary by item.

PROCESSING TIMEAs soon as we receive your order, we will process your item in 2-3 business days; thisincludes production time since most of the products are made to order.

Estimated DeliveryAs soon as the order is processed, we will be sending tracking information to the email usedduring the purchase. It may take approximately 4-5 days for delivery.

If your order hasn’t arrived in the estimated delivery times, don't hesitate to get in touch with our support teamat shop4treasures@outlook.com.

If your order hasn't arrived within 60 days of the date of original purchase, contact oursupport team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details ontheir order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items,. We will coverthe return shipping cost and replace the item ASAP.All returns must be in its original packaging and condition and also be made within 15 daysof the delivery date.

RETURNS AND EXCHANGE POLICYFor non-defective items and items that are received in 100% condition, we charge a 30%restocking fee. We will send you a return label as soon as we receive your request, and assoon as we receive the item you returned, we will process your refund minus the 30%Restocking Fee.

All returns must be in their original packaging and condition and made within 15 days of delivery.

SHOP4TREASURES has the right to refuse returns that pass the 15 daysallowed time after delivery.For additional help, don't hesitate to get in touch with us at ✆ 832/7791542 from 9:00 am - 5:00 pm CST.And/or Email Us at shop4treasures@outlook.com.

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We do not offer refunds or replacements when customers enter the wrong shipping address.We offer refunds if you meet the following:(1) Items must be sent in the same condition as you received using our return label it isprovided by our customer service representatives.(2) Email us at Shop4treasures@outlook.com (Name, Order Number, and any information ofwhy you are requesting a refund).We have a 30-day money-back guarantee with a 30% restocking fee. Once everything iscomplete, we will process your refund. It may take 3-5 business days to processthrough your bank.Do not send your purchase back to the address from which it came.

Returned to SenderIf you provide the wrong address and your order is returned to us by the mail carrier, we willreship it to you. You will need to pay a shipping and handling fee to cover the costs ofreshipping. If you choose not to have us reship the order, we will refund you, but the refundwill not include original shipping costs, priority processing, or insurance. There will be a 30%restocking fee is taken out of the refund as well.Sometimes, these packages are refused by the manufacturer and destroyed by the postalcarrier. Sometimes, they end up lost in transit. In any case, in which we do not receive thepackage back, we can provide a 50% store credit towards a new item.If you provide the correct address, we will reship the order to the same address free ofcharge. If you want to change the address, you will need to pay the shipping and handlingfee.

Order CancellationAll of our products are printed on demand, especially for each customer at the time that theyorder. Because of this, we can only cancel or modify orders within the first 12 hours afterpurchase. Orders for Apparel, Mugs, and Ornaments cannot be canceled or modified at all.Clearance ItemsItems sold on clearance cannot be returned or refunded. They may not include originalpackaging. We make no guarantees about the condition of these items.WarrantiesOur standard refund and replacement policy lasts 30 days from the date your trackingnumber shows your order was delivered. If 60 days have gone by since your purchase wasreceived, unfortunately, we can’t offer you a refund or replacement.International ShippingCustoms Duties, taxes, and charges are not included in our base price. This is a shopper’sresponsibility as each country has different customs duties and Laws of Taxation.For inquiries and any other concerns, you may contact us through the followingchannels:Email: Shop4treasures@outlook.comCall/SMS : ✆ 8327791542. Store hours are 9:00-5:00 CST.

RETURN AND EXCHANGE POLICYRETURN & EXCHANGE PROCESS FLOWAt {INSERT COMPANY NAME}, we want you to be completely satisfied with your order.We've created this return and exchange process to make your experience as effortless aspossible!Unworn or unwashed merchandise can be returned or exchanged within 30 days of theoriginal order date if accompanied by original tags and packaging.All online order returns, refunds, and exchanges must be made through our returns processthrough our customer service team via Shop4treasures@outlook.com, or you can give us acall or sms at 8327791542.Please note that any health/wellness items cannot be returned or exchanged.HOW TO RETURN OR EXCHANGE AN ITEM● To begin the returns process, please send an email to our customer servicesupport team at Shop4treasures@outlook.com with your Name, Order Number,Picture of the defective product/incorrect item and reason for return/refund.● As soon as we receive the request, our customer service team will review theorder and will provide feedback within the next 24-48 hours.● If the order qualifies as approved for return/refund, our team will send youa return label to your email address.● Package your return using the return label from our customer service team anddrop it off at a UPS facility. You need to use the return label our customer service team sent you. Do not send returns to the original address.● You will be notified when your return has been received at our warehouse. Oncereceived, we can do one of the following options:● We can refund your original form of payment in 3-5 business days.● We can send a replacement of the order and have it ready with thenext 72 hours

If your tracking number states your order was delivered, but you claim you did not receive it,we must rely on the tracking number. We would require you to provide a claim ID from thelocal post office and validate it; as soon as the review is complete, we will send areplacement.We charge a 30% restocking fee for any kind of custom apparel, flags, and custom-designeditems. Have more questions? Reach out to our Customer Support Team at 832/779-1542. From 9:00 AM-5:00 PM CST, or email Shop4treasures@outlook.com.

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