Flat Diaper

Shipping Shipping Policy Smart Bottoms, Inc. is committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below. Order Processing Time All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order. Orders placed after business hours, on weekends, or on holidays will begin processing the next business day. During high-volume periods (such as sales, promotions, or holidays), processing times may be slightly extended. We appreciate your patience during these times. Shipping Methods & Delivery Times Shipping times vary based on your location and the shipping method selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed. Once your order has shipped, you will receive a confirmation email with tracking information. Shipping Rates Shipping charges for your order will be calculated and displayed at checkout. Free Shipping Policy Free shipping is offered on orders over $85 when shipping to an address within the continental United States. The least expensive shipping option will be chosen on behalf of the customer when Free Shipping is chosen. If a customer would like an order expedited or shipped with a specific carrier they may choose a different shipping option and the associated cost will be displayed and added to the order. Domestic & Internat…

Refund policy Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Additional non-returnable items: Gift cards Final Sale Items - Any product that is marked down for final sale can not be returned or exchanged. To complete your return, we require a receipt or proof of purchase showing that your product was purchased directly from Smart Bottoms. Non-warranty related returns of products purchased from authorized Smart Bottoms retailers must be made directly through the retailer under their return policy. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some pr…