Energy Knobs

Processing Time

All orders are processed within 1–3 business days . Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Standard Shipping (USA): 3–5 business days

Flat Rate: $2.99 for orders under $25

Free Shipping: Automatically applied to orders $25 and up

Shipping times may vary based on location, carrier delays, or high-volume periods.

International Shipping

At this time, we only ship within the United States.

Lost or Delayed Packages

Once your order leaves our studio, it’s in the hands of the carrier. If your tracking hasn’t updated in 5+ business days or your package seems lost, contact us and we’ll help track it down.

Wrong Address or Shipping Errors

Please double-check your shipping info before placing your order. We’re not responsible for packages lost due to incorrect addresses, but reach out and we’ll do our best to help.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at anthony@relaxstudios.co . Please note that returns will need to be sent to the following address: 3299 Kingsburg Ct. Erlanger, KY 41018If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at anthony@relaxstudios.co .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at anthony@relaxstudios.co.

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