Crimson

How does delivery work?

We use Royal Mail and DPD express delivery for most of our deliveries within the UK. You can expect your parcel within 2-14 business days. When we ship the order you will receive a confirmation email with a tracking number. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.If you have ordered 2 items from us please note that they may arrive in seperate packaging at seperate times. Please be patient.If your order does not arrive within 14 business days, please contact us so that we can follow it up with the courier. We guarantee your parcel's delivery by requiring a signature on arrival. If you accept "leave in safe place" directly with our courier we will no longer take responsibility for the package.Please note that if you purchase a pre-sale item and an in-stock item in the same order, both items will be sent out at the same time once all stock is available at our warehouse for dispatch.

Do you have a returns policy? Yes! We are extremely confident that you will love GLAMRDiP. However if you do not find The GLAMRDiP suitable for you we do offer a 30-day returns policy. We gladly offer a 30-day 100% Money Back Guarantee if for any case you aren't happy. Your refund will be processed within 1 business day after we receive the returned products, provided they are returned within 30 days of delivery. Please note, you will be responsible for the return shipping. Our Customer Service Team will then ask few mandatory questions regarding your return in order to for us to avoid people taking advantage of our system. For more details please contact us at support@glamrdip.co.uk

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@glamrdip.co.uk If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@glamrdip.co.uk .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.