CREATINE

Domestic Shipping Policy

Processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping time

Domestic orders are shipped vie USPS or UPS. Shipping can be expected to take 3-5 days from the time your order is processed.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

KingCobraLabs.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

KingCobraLabs.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Contact - King Cobra Labs - Checkout

30 Day Money Back Guarantee!

Our policy is valid for a period of 30 calendar days from the date of the purchase. We offer 30 day refunds if you are unsatisfied with the product. If the period of 30 days has lapsed since the purchase, we can't, unfortunately, refund you for the item(s). For refunds- PLEASE make sure you ship your product to Our RETURNS DEPARTMENT.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without proof of purchase, we will not refund you for the item(s).

Shipping items

To return an order for a REFUND, you must contact us first! Please email us at: support@KingCobraLabs.com- Returns can be mailed to:

King Cobra Labs- Returns Department: 1021 Penn Ave #6035, Wyomissing, PA 19610

*You will be responsible for paying for the shipping costs regarding the items that you wish to return. We will not refund the shipping costs. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we have the right to reject the refund. If 50% or more of the product has been used- we will not refund the item(s).

Exchange requirements (for damaged goods only)

The following criteria must be met to qualify for an exchange:●The product is defective.

●Product must be in original packaging.

●Product must be unused.

To ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are completely exempt from being returned.

If you have received a damage good and would like to exchange it for a new one please email us first! support@KingCobraLabs.com Once we have received your email you may mail the defective product, in its original packaging, and unused to:

King Cobra Labs- Exchange Department- 1615 Lakes Pkway, Suite C, Lawrenceville GA, 30043

Contact - King Cobra Labs - Checkout