Cinnamon Hazelnut

If you order on Monday - Thursday by 3:00pm on business days, your order will ship out the next day. If you order after 3:00pm on Monday - Thursday on business days, your order will ship two days later. If you order Friday, Saturday, or Sunday, at any time, your order will ship out on Monday. Click here to see our shipping policy page

Contact - Kaldi's Coffee - Checkout

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. For safety and quality reasons, we are unable to accept returns or exchanges of coffee products once they have left our facility. This is to prevent any potential contamination and to ensure the integrity of our coffee for all customers. Additional items excluded from returns may include goods such as food, flowers, newspapers or magazines. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Non-returnable items: Gift cards + Coffee

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable) Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at orders@kaldiscoffee.com.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kaldiscoffee.com and send your item to: 3983 Gratiot, St. Louis, Missouri, US, 63110.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return. Shipping To return your product, you should mail your product to: 3983 Gratiot, St. Louis, Missouri, US, 63110

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - Kaldi's Coffee - Checkout