Cave 88" Performance Velvet Sofa

Shipping At American Home Furniture, we work hard to get your order to you quickly and in perfect condition. Below is everything you need to know about how we ship, what to expect, and who to contact if questions come up. On This Page Delivery timing Free shipping threshold Where we ship Shipping methods White Glove delivery Scheduling and multiple shipments Pre-orders and longer lead times Delivery issues Delivery Timing All orders are prepared and fulfilled directly by the manufacturer. Please allow 1–2 business days after placing your order for FedEx tracking information to be sent to you. Most orders are delivered within 5–7 business days for in-stock items. Larger items, freight shipments, and certain brands may require longer delivery windows. If your order contains items from multiple brands, they may ship separately and arrive in different time frames. Free Shipping Threshold We offer free shipping on all products over $150 , excluding orders containing BDI products. Products under $150 are charged a flat $39.99 shipping fee. The shipping fee is non-refundable. Where We Ship We currently ship to addresses within the contiguous United States only. At this time we do not ship to Hawaii, Alaska, Puerto Rico, U.S. territories, or international addresses. Shipping Methods Shipping method depends on the size and weight of your order. Small parcel items ship via FedEx . Larger…

Refund policy At American Home Furniture, we stand behind every piece we sell. If something arrives damaged or defective, we'll make it right. If you simply change your mind, we'll work with you within the limits below. On This Page Damaged or defective items Change of mind returns Items that can't be returned Order cancellations Return packaging requirements Refunds and charges Repair service agreement How to start a claim Damaged or Defective Items Upon delivery, please inspect your order carefully. If you find any damage, defects, or missing parts, notify our customer service team within 30 days of receipt by emailing cs@americanhomefurniture.com with: Your order number Photos and/or video showing the issue A brief description of the problem Once we receive your claim, we'll review it with the manufacturer and issue a refund or free replacement based on the resolution. Most claims are resolved within 7 business days. Any taxes charged will be refunded in accordance with state laws. Please note: We're not able to honor damage claims if you're not present at the time of delivery and the damage isn't reported within our 30-day window. Please plan to be present for freight deliveries. Change of Mind Returns If you'd like to return an eligible item because you simply changed your mind, ordered the wrong size or color, or weren't fully satisfied with how it looked in your space, p…