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Possible Delays/Additional Shipping Information

Incorrect delivery addresses, customs delays, natural disasters, and delivery restrictions may delay your order. Orders affected by such delays may take as long as 6 weeks to arrive. Justin Keith takes no responsibility for delivery delays outside of our control and will take no action on these orders during that time.

Untraceable Mail and Priority Mail services may require extra transit times and may take up to 28 days to complete delivery.

Untraceable Mail and Priority Mail orders that do not arrive within 28 days may be eligible for a reorder at the discretion of Justin Keith. Please note that we will not offer more than one reorder for customers choosing to use untraceable shipping methods.

Packages shipped via Mail will be delivered using the postal service of the destination country.

•Packages shipped to military APO / FPO and diplomatic DPO addresses must use US Postal Service shipping. Ground, Expedited, and Express shipping cannot be used. To ensure your order is sent via USPS, make sure the country chosen at the shipping step is the United States of America.

Please note that we do support shipments addressed to Armed Forces Europe, Armed Forces Pacific, and Armed Forces America. Select the option that best fits your Armed Forces shipping destination.

Please allow for additional transit times when shipping outside of the continental United States (Hawaii, Alaska, Puerto Rico, APO addresses, and other US territories). If transit times exceed 14-21 days, please contact Lulu Support Staff who at their discretion may place a reorder.

•Please Note : During high-demand seasons such as Holidays and back to school, printing times may be slightly longer than average estimated print times.

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Planners, Journal, Notebooks and Calendars

If you received damaged, defective, or incorrectly packaged items, we are happy to provide a replacement copy. Please notify us within 30 days of your order’s arrival date through our online Customer support form.

What if There’s Something Wrong With My Order?

If your order arrives with damage, a print defect, or is an incorrect book, please reach out to us and we’ll be happy to assist you. Please attach a digital image showing the problem with the order instead of shipping the calendar, Journal, Notebook, or Calendar back to us.

Contact - Justin Keith - Checkout