Jellycat Bashful Giraffe Soother

How much will it cost to ship my order?

Our shipping charges vary depending on the size, weight, destination and mode of delivery of your items.

Shipping charges will be reflected upon checking out your cart.

Receive free delivery for local orders over SGD60 or USD150 for international orders. T&Cs Apply.

We do not ship bulky, fragile or odd-shaped items overseas, do check with our customer service if you have any query on this.Do you offer same-day delivery? How long does the delivery take?

We do not offer same day delivery. If you need your order to be sent urgently, please reach out to our customer service over WhatsApp.

Your order will be consolidated, packed and shipped out within 1-3 business days. If the delivery address is inaccurate, we will verify with you within 1-2 business days.

Upon shipping out, the courier may take 2-5 business days for local delivery within Singapore. For international delivery, it may take 3-10 business days, depending on distance.

During our End of Season sales period, we will need an additional 3-5 days to process your order due to the expected surge.Do you provide international shipping to locations outside of Singapore?

Yes we ship internationally to all countries for orders made on this online store.

Do visit our Malaysia and Hong Kong physical stores if you require faster delivery and local services, if you are purchasing items from and shipping to addresses within these two countries.

Selection of goods may differ between our physical stores and online store.

How much tax do I have to pay?

Depending on the total purchase amount and delivery destination of your order, taxes payable will vary. Our appointed courier service will reach out to you for taxes and duties payable outside of Singapore.

Do note that you will be responsible for any import taxes or other fees associated with purchases delivered out of Singapore as these are not included nor covered in our shipping costs. As a matter of policy and biding by the law, we will not mark packages as ‘gifts’.Do you offer gift messaging?

Include a gift message by simply filling out the ‘Add a note for the seller’ window under the add to cart page. We will include a complimentary gift card along with your order.

If you purchase a gift wrap at SGD5, you can include a gift message along. Simply type your message in the ‘Add a note for the seller’ window under the add to cart page.

You can purchase a gift wrap at SGD5, while shopping on each product page.

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We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You’ll also need the receipt or proof of purchase.

Selected orders with promotional codes applied will not be eligible for refunds.

To start a return, you can contact us at beekeeper@kids21.com .

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at beekeeper@kids21.com .

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