At Home Ring Sizing

Our return policy lasts 30 days from the delivery of your ring, if you are unsatisfied with your purchase and wish to return it for a full refund, you must do so within those 30 days.If 30 days have passed since you received your purchase the return window will also have passed.To be eligible for a return, your ring must be unused and in the same condition that you received it.Once your return is received and inspected, we will reach out to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. (as previously mentioned, if the ring is not in its original condition your refund may be declined and the item shipped back to you)Once approved, your refund will be issued immediately

Please pack your ring carefully when shipping it back to us and do not ship in an envelope. Automatic mail sorters can destroy the envelope and the ring may be lost or damaged.Shipping costs for the return or exchange are the buyers responsibility and will not be refunded.

We are able to exchange a ring within the first 30 days of you receiving it at no cost to you.Please allow a sufficient amount of time to create the exchanged ring, usually subject to current lead times.An exchange can be made for a ring of equal or lesser value.Any alterations that would cause the price of the ring to go up will be charged accordingly.

The existing ring must be returned like new and unworn.

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