Apple Thunderbolt 4 Pro Cable (3m)

At MelroseMAC, we want to make sure your order arrives safely, quickly, and hassle-free. Below you’ll find everything you need to know about our shipping process.

Orders are typically processed within 1–2 business days (excluding weekends and holidays).

You’ll receive a confirmation email once your order has shipped, including tracking details.

Shipping rates are calculated based on your order total, weight, and delivery location.

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Cancellation Policy

Orders may be cancelled at any time before the customer receives a notification that the order has been fulfilled (shipped or is ready for pickup).

Once an order has been shipped or a "Ready for Pickup" notification has been sent, the order can no longer be cancelled. At which point, customers must follow our Return Policy, where applicable.

To request a cancellation, please call us as soon as possible with your order number. While we will make every effort to process cancellation requests promptly, we cannot guarantee cancellation once an order has entered the fulfillment process.

Refunds for approved cancellations will be issued to the original payment method and may take up to 10 business days to process with your financial institution.

Return Policy

Most unopened items sold by MelroseMAC in new condition and returned within 14 days will receive a refund or exchange. The return window for items sold online begins once the order has been invoiced. Invoicing happens when any part of the order is shipped, delivered by a courier service or made ready for pick up. Some items sold by MelroseMAC Inc. may have a modified return policy noted on the receipt, packing slip, published MelroseMAC policy or in the item description. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange.

Please note that return shipping costs are the responsibility of the customer, unless the item received was defective or not as described. In this case, MelroseMAC. will cover the return shipping costs.

Return Requirements

All returned or exchanged items must be in a like-new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return.

Non-returnable Items

•Opened TVs, combos and monitors 37" and larger — original packaging cannot be unsealed

•Opened computers and computer software — original packaging cannot be unsealed

•Electronic software downloads and physical software

•Opened consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, ink cartridges, batteries etc.)

•Any computers built or modified to customer specifications

•Select special-order merchandise, or any item indicated on the website as nonreturnable

•Underwater equipment that has been submerged

•Opened or unwrapped educational tapes and books

•All final-sale merchandise

•Prepaid Cards or Gift Cards

•Headphones, earpieces and AirPods

•Custom orders or configured equipment, including computers and devices

•Any unsealed hard drive or other writeable cards (SD cards, Flash Drives, etc)

Restocking Fees

MelroseMAC reserves the right to refuse the return or to charge a minimum 15% restocking fee in the event the returned merchandise is opened, used, damaged or on the Exclusion List.

MelroseMAC is not responsible for any incidental damage resulting from the sale or use of any merchandise purchased with us. We are responsible for the monetary value of the purchased item only. Cameras, lenses, monitors, lighting fixtures, customized equipment and sound equipment are all subject to a 20% restocking fee.

Defective or Damaged Items

If you receive an item that is not in working condition or has been damaged during shipment, we will exchange the product for a replacement. We reserve the right to inspect all returned items before issuing an exchange or full refund.

If the item is damaged in shipment , please contact us as soon as possible and keep all packaging materials for inspection. We will work with you to make sure the item is replaced or repaired in a timely manner. You will be required to submit your Return Merchandise Authorization (RMA) and receive approval prior to returning any defective or damaged items.

Refunds & Credits

When applicable, refunds and credits will be issued to the original payment method used. This will be issued once the item(s) have arrived and are inspected. Please allow 5 to 7 business days for a credit to appear on your account. Some items shipped to APO and FPO addresses will be received within 5 to 7 business days. However, most orders take up to 14 business days. Shipping and handling fees are nonrefundable.

Warranties & Manufacturers

All items sold by MelroseMAC are warranted solely by the manufacturer or distributor. Items requiring repair should be sent directly to the manufacturer or distributor for service once the return window has expired. MelroseMAC is not liable if the manufacturer or distributor fails to perform warranty service.

Important Information About Your Data

To help us process your return quickly and securely, please make sure to remove all personal data and items from your device before sending it back to us. For electronics, we kindly ask that you factory reset or unlock any passwords tied to your profile.

Please note: While we always do our best to support you, MelroseMAC cannot be held responsible for personal data, items left in returned products, or for any incidental damages related to your purchase or use. Our responsibility is limited to the value of the product itself.

Return Address

Attn: MelroseMAC Return DepartmentMelroseMAC6614 Melrose AvenueLos Angeles, CA 90038

You may also return the item(s) to our experience center; Monday through Friday from 9AM to 6PM.

Contact - MelroseMAC - Checkout