90" Double Offset Shepherd's Hook

The Grainery ships to all lower 48 states. The Grainery currently does not ship international.

Certain restrictions prevent us from shipping products to all geographical locations. We currently are unable to ship plants, flowers, and other garden accessories.

All orders are shipped within 2-3 business days. Shipping is through USPS Certified Mail or UPS Ground. If expedited shipping is needed, please call for pricing.

The Shipping and Handling Fee (S/H) is priced in a three tiered flat rate based on order size. 1 st Tier: Orders $0-$4.99 : $7.95 flat rate S/H fee 2 nd Tier: Orders $5.00-$99.99 : $12.95 flat rate S/H fee 3 rd Tier: Orders $100 and Up :$12.95 flat rate S/H fee (Limited Time Offer)

Order cut off for same day shipping is 12:00 PM EST. All shipping orders placed after will be processed the next business day, excluding holidays and blackout dates.

The Grainery is not responsible for any delays or loss as a result of the package mailing service, aka USPS or UPS. Please contact the appropriate mailing service with your tracking information to resolve the delay or loss.

Backordered items will ship to the address provided at checkout. Any change in address must be provided to The Grainery prior to the ship date. To request a change in address, contact the Grainery at contact@thegrainerycompany.com .

If the order arrives damaged, a shortage with the order occurs, or a return is requested, contact The Grainery immediately at contact@thegrainerycompany.com , or by phone at 260-724-3709. We will do our best to resolve any issues.

Damage/Shortage Claim: We will resolve any damage/shortage claims within 5 business days. Once the claim has been verified, a replacement will be shipped. Refunds can be made upon request. If the order cannot be replaced due to stock limitations, a refund will automatically be sent to the customer.

Returns: If you are unsatisfied with the order, please contact us for return information and shipping instructions. Once the order has been returned and verified to be in retail condition (no damage), a refund will be made to the customer.

Delivery Policy

The Grainery offers hand delivery to select locations in the surrounding area from our Decatur, IN store. We require a phone number or email address for the recipient to deliver. All attempts will be made to contact the recipient to arrange a time for delivery, unless requested by the sender not to do so. If the recipient DOES NOT respond to attempts at contact, we will leave the order at a protected location at the main entrance of the delivery location. All orders must be delivered within 1 business day of the scheduled delivery date.

Once DELIVERED, any damage or loss is the responsibility of the RECIPIENT. If an issue arises, please contact us at 260-724-3709.

Same Day Delivery is available with ordered by 12:00 pm on Monday - Friday, and 11:00 am on Saturday.

COVID UPDATE: Non-contact delivery is available upon request. Please note any delivery requests in the “Card Message - Order Instructions” form in the main cart menu. We will do our best to fulfill the request.

Three tier pricing is based on zip code. 1 st Tier: $7.95 – Zip Codes: 46733 2 nd Tier: $12.95 – Zip Codes: 46773, 46745, 45898, 46772, 46714, 46711, 46731, 46777 *Note* (Orders $19.99 and lower will incur a $5.00 Fuel Surcharge Fee) 3 rd Tier: $19.95 – Zip Codes: 46801, 46802, 46803, 46804, 46805, 46806, 46807, 46808, 46809, 46814, 46815, 46816, 46818, 45891

Pickup Policy

A Pickup option is available at our main store location: 221 N 1 st St Decatur, IN. Orders can be picked up at the front counter in the greenhouse or can be taken to a vehicle in our parking lot. Please specify in the “Card Message - Order Instructions” in the main cart menu which you would like.

Pickup Times:

Monday – Friday: 9:00 AM to 5:00 PM EST

Saturday: 9:00 AM to 12:00 PM EST

Same Day Pickup is available with ordered by 12:00 pm on Monday - Friday, and 11:00 am on Saturday.

Effective Date

This policy is effective as of April 30, 2026.

Contact - The Grainery Greenhouse - Checkout

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. Several types of goods are exempt from being returned. Perishable goods such as food and flowers, also hazardous goods such as fertilizers, insecticides, fungicides, and other chemicals. Additional non-returnable items: - Gift cards - Some health and personal care items To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@thegrainerycompany.com. Clearance items (if applicable) Only regular priced items may be refunded, unfortunately clearance items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@thegrainerycompany.com and follow the directions given.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping To return your product, you should mail your product to: Grainery Greenhouse, 221 North 1st Street, Decatur IN 46733, United States Due to the currently high cost of shipping, You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - The Grainery Greenhouse - Checkout