9 Pack - Maths Fidget Spinner Multiplication Division

Please note free shipping does not apply to Sensory Pods and Crash Pads. Shipping rates for bulky items are estimates only and further charges may apply to remote areas.

We currently ship to the following countries: Australia, New Zealand, Canada, United Kingdom (Excluding Ireland), Germany, Japan, Hong Kong, Singapore, PNG, Qatar, Taiwan and Thailand .

Orders are usually dispatched within 2-5 business days depending on demand – We aim to get your order to you ASAP. We local preferred couriers. Once your order has been dispatched, delivery time will be subject to the delivery service selected.

Depending on your location delivery can take up to 2-9 business days. If you require your order urgently we recommend the Express Postage option. My Sensory Space is not liable for delivery delays caused by couriers.

As our systems are automated, you have 12-hours to make any changes to the shipping address or order. After 12 hours, you can redirect the package through your provided tracking link.

We are not liable for orders that are sent to the incorrectly inputted address and we do not cover shipping costs if the address is inputted incorrectly or the parcel is not collected in time.

An extra shipping fee will incur if the parcel needs to be resent, otherwise, we can refund the cost of the item. My Sensory Space will not be liable in the event that a parcel is deemed lost in transit or delivered to an incorrect address by the postage company.

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At My Sensory Space, we want you to be happy with your purchase. If you change your mind or experience an issue with your order, we're here to help.

Change of Mind

We accept returns for change of mind within 14 days of receiving your order, provided that:

•the item is unused and in its original condition;

•all original packaging, tags and accessories are included;

•proof of purchase is provided.

For hygiene and safety reasons, some products cannot be returned unless they are faulty.

Return postage for change of mind returns is the responsibility of the customer.

Once your return has been received and inspected, we will process your approved refund, exchange or store credit.

Faulty or Damaged Products

If your item arrives damaged, is faulty, or develops a fault, please contact us as soon as reasonably possible so we can assist.

Depending on the nature of the issue, we may ask for photographs or other information to help assess the problem.

Where a product has a major failure, you are entitled to choose a refund or replacement in accordance with the Australian Consumer Law.

Where a product has a minor failure, we may choose to repair, replace or refund the item, as permitted under the Australian Consumer Law.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in this Returns Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.

Where a product fails to meet a consumer guarantee, your rights will depend on whether the failure is major or minor.

For more information about your consumer rights, please visit the ACCC website.

How to Request a Return

Please contact our customer support team before returning any item.

Include:

•your order number;

•a description of the issue;

•photographs where applicable.

We'll provide instructions on the next steps.

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