3rd Gen 4Runner Window Panel

Shipping Rates & Carriers

Shipping rates are generally flat rate and shown at checkout. We partner with a variety of carriers, including UPS, FedEx, and USPS. Larger items will ship via LTL freight.

Order Processing & Fulfillment

Orders are generally processed within 1–2 business days. During periods of high order volume or when items are fulfilled by third-party vendors, processing may take longer. Some products require a lead time and do not follow the standard processing time, which will be noted on the product or build time page when applicable. Orders may ship in multiple packages depending on product availability and fulfillment location.

Transit Times & Expedited Shipping

Transit times vary based on your location and the carrier used. Most domestic orders arrive within 2–7 business days after shipping. Expedited shipping may be available upon request and is handled on a case-by-case basis. If you need an expedited shipping option, please contact us prior to placing your order to confirm availability and obtain a custom quote.

Local Pickup

Local pickup is available by appointment from our Sarasota, Florida location. If you would prefer to pick up your order, we recommend contacting us by email before placing your order to confirm availability and coordinate a pickup time.

Shipping Damages

If your order arrives with visible damage, we recommend refusing the shipment or noting the damage on the carrier's delivery receipt before signing. If damage is discovered after accepting the package, you must notify us within 2 business days of delivery. To report damage, please contact us by phone or email and provide your order number, a description of the issue, and clear photos of the product and packaging. If damage is not reported within the 2-day window, we may be unable to file a claim with the carrier, and you may be responsible for repair or replacement costs.

Incorrect or Undeliverable Addresses

It is your responsibility to ensure that the shipping address provided at checkout is accurate and complete. If an order is returned or cannot be delivered due to an incorrect or incomplete address, you will be responsible for any additional shipping fees incurred. If you realize there is an issue with your address before the order ships, please contact us immediately. If the order has already shipped, you must work directly with the shipping carrier to update or reroute the package.

International Shipping

We do offer international shipping. Shipping costs and transit times will vary depending on your location. Customs duties, import taxes, and brokerage fees are not included in the purchase price and are the buyer's responsibility, except for shipments to Canada. If international shipping is not available to your location, you will not be able to check out. In that case, please contact us directly for a quote or to discuss alternative shipping arrangements.

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Return & Refund PolicyBelow are the conditions and guidelines that apply to returns, refunds, and cancellations.

Incorrect Product ReceivedWhile we double-check all orders before shipment, errors can occasionally occur. If you receive an incorrect item, please contact us within 2 business days of delivery and do not open or install the product. We will resolve the issue promptly.

Major DefectsAll products are thoroughly tested before shipping, but unexpected issues may still arise. If a major defect is discovered, the issue must be submitted for approval. We reserve the right to correct any verified defect within 2 business days. If we are unable to resolve the issue within that timeframe, we will issue a full refund, or, at your discretion, we may offer a replacement of equal or similar value.

Product Not as DescribedIf the item you receive does not match the product description on our website, please notify us within 2 business days. Supporting evidence (e.g., photos or videos) must be provided. Please note that refunds will not be granted based on personal expectations or preferences that are not supported by the product listing.

Unopened/Unused Product ReturnsUnopened and unused products may be returned within 30 days of delivery. A 20% restocking fee will apply, and return shipping is the customer’s responsibility. Shipping charges are non-refundable. Returns are processed within 5 business days of receiving the product. If a product is opened, installed, or returned in poor condition, higher restocking fees may apply, or the return request may be declined. Any item sent back without return approval from the form below is not eligible for a return or refund.

CancellationsAll orders are subject to a 5% cancellation fee once placed. If Shopify Installments or Affirm is used, the fee increases to 10% to cover non-refundable Installment loan fees. Orders canceled after 24 hours are subject to a 15% cancellation fee. If production on a lead time item has begun, the cancellation fee increases to 20%. This fee will be deducted from your refund.Items that have already been shipped can not be canceled and will fall under our return policy, not a cancellation. Any unpaid cancellation fees resulting from a chargeback or cancellation may be sent to a collection agency. The customer will be responsible for any associated collection costs.

Build Time & Production DelaysBuild times are clearly listed on the product pages and are provided as estimates. While most products are built to order, delays can occasionally occur. Orders will not be refunded due to delays in production beyond the estimated time frame. Please consider this before placing your order.

To initiate a return, please complete the Return Request Form .

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