Youth Bionic Rib Support

We guarantee our merchandise to be free of manufacturing defects. If an item you have received is defective, we will be glad to assist you with processing a refund.

•Customer is responsible for return shipping. Shipping costs are covered only for defective or incorrect items, using a prepaid return label provided by our team. We’re unable to reimburse labels purchased through third parties.

•Returns must be made within 30 days of receipt (based on shipping carrier tracking).

•Items must be unwashed, unworn, unused, and with all original tags and damage-free packaging.

•Once a Packing Slip is generated, the item must be returned within 14 days.

Sale items may only be exchanged unless defective or incorrect.

•Gift cards are non-refundable and have no cash value.

⁠Refunds are based on the amount paid at the time of purchase.

All returns are inspected upon arrival. Items not meeting these conditions may be subject to fees or denial.

HOW DO I MAKE A RETURN?

If your item satisfies all of the conditions laid out in our return policy (see above), you may begin your returns process by clicking this button:

Start a return

If you have issues with processing your return, please contact our Customer Service team – (US) 1-310-891-0222 / (INT) +011 39-0423-5286 or contact us here .

CAN I RETURN AN ALPINESTARS PRODUCT THAT I ORDERED FROM ANOTHER RETAILER?

We do not accept returns on products that were not purchased from the Alpinestars.com website. If you ordered a product from another retailer, you may contact our Product / Warranty Support team – (US) 1-310-891-0222 / (INT) + 011 39-0423-5286 , or contact us here .

WHERE DO I SHIP MY RETURN?

To initiate a return, please click the "Start a Return" button above and follow the instructions. Be sure to include the packing slip with your returned items, as returns will only be accepted with a completed packing slip form.

For orders outside of the US and Canada, please contact us at +011 39-0423-5286 to request an RMA form, or contact us here .

HOW DO I SHIP MY RETURN?

Pack and seal your box securely, in the original packaging if possible. For helmet, boots, and shoe returns, place the shoe box inside a shipping box. Returns not shipped in original product packaging (helmet or boot or shoe boxes) with shipping labels applied will be subject to a 10% restocking charge to allow for the product to be re-boxed. To ensure that you receive a full refund, please ship the product back packaged in the way that you received it. To ensure that your return package arrives to our warehouse successfully, Alpinestars suggests shipping your return package with a tracking number. Packages must be returned prepaid.

WHEN WILL MY CREDIT CARD BE REFUNDED?

Once Alpinestars receives your returned merchandise, your refund will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment. The credit may not show up until your credit card's next monthly billing cycle. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account.