Xbox One X 1TB

Shipping:

All orders are processed and packed at our Hotspot Electronics store. We take great care with your orders and want nothing more, than for you to get your orders safely and on time. We ship within the US and 99% of all paid shipping orders ship out within 1 business day excluding holidays.

Shipping Times:

Free Standard Shipping* - Estimated 3 to 5 shipping days. Available to orders $100 and over going to the contiguous United States only. Orders typically process in 1 business day.

USPS Priority Mail - Estimated 1 to 3 shipping days. Monday through Saturday delivery. Orders process in 1 business day.

Priority Shipping - Estimated 1 to 2 shipping days. Monday through Saturday delivery. Orders process in 1 business day.

*Free Shipping, USPS, and FedEx Ground dates and times are estimates and recommendations for domestic shipping supplied by USPS and FedEx during normal business days.Time in transit is estimated and not a guarantee unless otherwise noted. All times in transit subject to optimal conditions and do not take into account bad weather, pandemic, natural disaster etc.

Tracking Your Order:

We always provide tracking once we get the item shipped. It should arrive in your email at that time.

Shipping PoliciesIf you're not sure what service you would need to get the package in time, please call us at 804-715-9450. Shipping costs are calculated based upon the service selected and package weight.

We understand you want the best quality product and you want it to arrive fast. All orders are shipped out in the order that they are received, with the exception of priority orders. These are put at the top of the list to be shipped out first. Most paid shipping orders are processed by the next business day and everything is packaged and handled with care. HotSpot Electronics is not responsible for any carrier delays in transit or for carriers missing their provided estimated delivery date range. Please allow extra time during all major holidays that the Post Office and FedEx will be closed. Please double check your address for accuracy. Any package returned to HotSpot Electronics for an insufficient address such as missing apt #, or Unable To Forward tag, will be charged additional shipping fees when the item reships. All orders subject to stock availability. All prices listed in US dollars.

All orders Ship from Colonial Heights VA USA 23834, Monday through Saturday.

Contact - HotSpot Electronics - Checkout

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging, new items received sealed must remain sealed. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at hotspotch@thehotspotstore.com . Please note that returns will need to be sent to the following address: HotSpot Electronics 2900 Cedar Lane, Colonial Heights, VA 23834 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at hotspotch@thehotspotstore.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Hold on to shipping package and take photos of any damage.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hotspotch@thehotspotstore.com.

Contact - HotSpot Electronics - Checkout