Xbox One, Series S, X - Nacon Wired PRO Compact Controller (Black)

Orders placed before 2:00pm (Monday–Friday) will be dispatched same day via Royal Mail 48-Hour Tracked service. Orders placed before 10:00am on Saturdays will also be dispatched same day .

Please note that we do not dispatch orders on Sundays or Bank Holidays .

Free UK Shipping is available on all orders with a value of £20.00 or more . This applies to all mainland UK locations.

International Shipping

We're pleased to offer free international shipping on all orders over £60.00 , shipped worldwide via Royal Mail International.

Orders under £60.00 are charged at a flat rate based on destination and weight at checkout.

All international orders are dispatched from the UK and typically arrive within 3–5 business days depending on your location and local customs processing times. Please note that import duties or taxes may be applicable in your country and are the responsibility of the buyer.

We ship to the USA, Europe, Australia, Canada, and many more countries worldwide. Free international shipping is available on all eligible orders with no discount code required — simply spend over £60.00 and free shipping will be applied automatically at checkout.

Free international shipping introduced 1st August 2026.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@dreamconsoles.co.uk Please note that returns will need to be sent to the following address: Dream Consoles, PO Box 11211, Hucknall, Nottingham, NG15 5FT

If your return is accepted, we’ll email instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note the parcel must be returned via Royal MailYou can always contact us for any return question at info@dreamconsoles.co.uk

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items, gift cards or Reward Points, returned purchases using part payment of Reward Points will not be credited to the Customers Rewards Points account.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@dreamconsoles.co.uk

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