World's Best Bubbles

Processing Time

Orders are usually fulfilled seven days a week, and shipped on the next business day. Exceptions occur for holidays and in rare cases when staff is temporarily not available. Items in stock are generally prepared for shipment as soon as an order is received. If your order is time-sensitive, please let us know in the order notes at checkout.

Shipping Delays

The global COVID-19 pandemic has caused delays in shipping worldwide due to transportation bottlenecks and lowered staffing levels with carriers and delivery services. We appreciate your understanding and patience. Whenever possible, we provide tracking numbers to you at the time of shipment.

If an item in your order is not available for immediate shipping for any reason, we will attempt to contact you regarding the order.

For information about potential delays, check the carrier's website for service alerts. USPS | UPS (USA)

Customers are responsible for supplying the correct shipping address. We are unable to refund shipping costs for orders returned or not delivered due to incorrect addresses.

Damages in Shipment

In the unlikely event that your order arrives damaged during shipment, please save all packaging materials and damaged items and contact us as soon as possible. We may ask you to send 2 photographs showing the damaged packaging, and the damaged item(s) . No adjustments or refunds will be processed in the absence of documentation.

Shipping Fees

We understand that shipping can be expensive. Our shipping fees are calculated based on the weight of your package, the distance it has to travel, and the carrier. We do offer free Local Pickup at the museum as an alternative to shipping. Free shipping (when offered) is available on qualifying orders only.

International Fees

All items on this website are offered DDU (Delivery Duty Unpaid). Orders for delivery outside the United States may be subject to import duty, customs fees, brokerage fees, or other fees associated with importing goods into your region. Each country has its own rules and regulations, and we cannot estimate the taxes or duty for you. Payment of fees is the buyer's responsibility, and we encourage you to check with your local customs authority prior to ordering. Packages refused for delivery, or undelivered/abandoned because the fees were not paid are not returned to the seller, and no refunds will be issued.

Local Pickup

You may pick up your order at the Chrysler Museum Shop in Norfolk, Virginia, by choosing the free Local Pickup option instead of Shipping during checkout. Once your order has been prepared for pickup, you will receive notification and pickup instructions. Pick up is available only during the normal operating hours of the Museum. Please plan to pick up your order in a timely fashion. Orders left for more than 30 days are considered abandoned, and may be disposed of.

Contact - Chrysler Museum of Art - Checkout

We want you to be delighted with your gift or purchase from the Chrysler Museum Shop. If for any reason you wish to exchange or return your gift or purchase, please follow the instructions below to initiate your return. We will be happy to facilitate a refund or exchange for you within 30 days of the original purchase with an order number or receipt, or offer you a store credit if it's been longer than 30 days or if there is no order number or receipt. Returned items must be in original packaging, and unused. Return postage is the responsibility of the customer.

Please note that certain items cannot be returned, refunded, or exchanged. Products that cannot be returned, refunded, or exchanged include:

•Face Masks and other Personal Protective Equipment (PPE)

•Clearance Items

•Sample Sale items

•Trunk Sale/Vendor Popup Market items

•Gift Cards

•Edible Products

Submit a return request

In the unlikely event that your order is fulfilled incorrectly (ie, we send the wrong item such as an incorrect size t-shirt), please click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

•Log in to your account

•In the Email field, enter your email address, and then click Continue.

•In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

•Go back to the online store, and then enter a six-digit verification code.

•Click the order that you want to submit the return for.

•If your order has more than one item, then select the items that you want to return.

•Select a return reason and add a note for the store.

•Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Contact - Chrysler Museum of Art - Checkout