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ORDER PROCESSING

All products are print-to-order.

Please allow up to 14 days for your order to be processed and dispatched.You will receive a confirmation email once your order has shipped.

During busy periods, dispatch times may extend slightly, but we always aim to ship as quickly as possible.

UK SHIPPING

We offer tracked shipping within the UK for reliability and transparency.

Orders are typically shipped via:

• Royal Mail Tracked 48• Evri• DPD (for selected orders)

Shipping Rates

Orders £0 – £19.99 → £3.99

Orders £20 – £39.99 → £4.99

Orders £40+ → FREE SHIPPING

Estimated delivery time: 2–3 working days from dispatch

EU & INTERNATIONAL SHIPPING

We ship worldwide using reliable, tracked delivery services.

Shipping Rates

Orders £0 – £74.99 → £9.99

Orders £75+ → FREE SHIPPING

Shipping costs are calculated based on order value.

Delivery times vary by destination.

CUSTOMS, DUTIES & TAXES

International orders may be subject to import duties, taxes, and VAT once the shipment reaches your country.

These charges are the responsibility of the customer.Realm3DPrints is not responsible for delays or fees imposed by customs.

IMPORTANT NOTICE – USA ORDERS

Customers in the United States must provide a contact telephone number at checkout.

This is required for customs and delivery compliance.

REFUNDS, RETURNS & EXCHANGES

We accept returns up to 30 days after delivery, provided the item is:

✔ Unused✔ In original condition

Refunds will be issued for the order value minus return shipping costs.

DAMAGED ORDERS

If your order arrives damaged, please contact us immediately:

📧 refunds@realm3dprints.com

Include:

• Your order number• Photos of the damage

We handle these cases individually and aim for a fair resolution.

NEED HELP?

For any questions regarding shipping or your order:

📧 info@realm3dprints.com

Contact - Realm3DPrints - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at refunds@realm3dprints.com . Please note that for returns address we will give you details through Email.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@realm3dprints.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Unfortunately, we cannot accept returns from Items on Sale or Gift Cards.

We will make exceptions to products that were damaged on transit with image proof before sending the item back to us.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Not with standing the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at refunds@realm3dprints.com.

Contact - Realm3DPrints - Checkout