Wolf Tooth BlingKit

Thank you for choosing Incycle! We strive to provide you with the best possible shopping experience, including fast and reliable shipping for your orders. Please read the following shipping policy to understand how we handle shipping and delivery.

We utilize trusted shipping carriers to ensure your orders are delivered safely and efficiently. The available shipping methods may vary depending on the delivery address, product type, and other factors. During the checkout process, you will be presented with the available shipping options and their respective delivery timeframes.

We also offer in-store pickup and free local delivery for order values of $1500.00 or more.

A signature by an adult is required for items over $500.

Free Shipping (excluding bikes)

We offer free standard shipping on all orders over $49.99, except for select bikes. This offer is available for deliveries within the contiguous United States. We do not ship to Alaska, Hawaii, any US Territories, or Internationally. Please note that certain products or promotional offers may be excluded from this free shipping policy. Any exclusions will be clearly mentioned on the product page.

Shipping for orders less than $49.99 is $10.99. Estimated taxes will be applied at checkout.

Bike Shipping

All bike orders will be subject to a flat shipping fee of $75. Kids/Youth bikes are subject to a flat shipping fee of $25. Framesets are subject to a flat shipping fee of $30. This fee applies regardless of the order total or shipping location. Please be aware that certain exclusions may apply for specific bike models or promotions. Such exclusions will be clearly communicated on the product page or during the checkout process.

Order Processing Time

We strive to process and ship all orders as quickly as possible. Typically, orders are processed within 1-2 business days after the order is placed. However, please note that bike orders require additional time for preparation and packaging. Due to the careful handling required for bikes, the order processing time for bikes may be slightly longer, usually within 3-5 business days. We appreciate your patience and understanding as we ensure that your bike is packaged securely for safe transportation.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number and a link to track the progress of your shipment. You can use this information to stay updated on the delivery status of your order. Please note that tracking information may take some time to become available after the order is shipped.

Shipping Restrictions

Certain products may have shipping restrictions due to their size, weight, or other factors.

If your order contains any restricted items, we will notify you during the checkout process or via email. In such cases, alternative shipping options may be available, or we may need to cancel or modify your order. We appreciate your cooperation and understanding in complying with any shipping restrictions. Items like batteries, car racks and other items may be subject to ground shipping only.

International Shipping

At this time, we only offer shipping within the contiguous United States. We do not provide international shipping options. We apologize for any inconvenience this may cause and appreciate your understanding.

Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays, failed deliveries, or additional charges incurred due to incorrect or incomplete address information. If you need to make changes to your shipping address after placing the order, please contact our customer support as soon as possible.

Shipping Insurance

All orders are automatically covered by shipping insurance to protect against loss, theft, or damage during transit. If you encounter any issues with your shipment, please contact our customer support, and we will assist you in resolving the matter promptly.

Questions/Support

Inquiries about shipping or issues with shipping should be sent to support@incycle.com

Contact - Incycle Bicycles - Checkout

Our policy is good for 30 days after the date of purchase. If over 30 days have gone by since your purchase, unfortunately we are unable to offer you a full refund or exchange.

To be eligible for return, your item must be unused and in the same condition that you received it. All items must be in the original packaging.

The following products are non-returnable:

- Perishable items such as food and/or nutritional products

- Gift cards

- Electronic items

To process your return, we require a receipt or valid proof of purchase. Do not send your purchase back to the manufacturer, as they will be unable to process a refund for you.

There are certain situations where only partial refunds may be granted (if applicable):

- Any item not in its original condition, including packaging

- Products which are damaged, or missing parts, not due to an error on our behalf

- Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us by email a t support@incycle.com .

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@incycle.com and send your item to: Incycle Bicycles, 133 S. Eucla Ave, San Dimas CA 91773, United States.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, the refund will go directly to the gift giver and he will have knowledge of your return.

Shipping

To return your product, please mail your product to: Incycle Inc, 1733 W. 2nd St, Pomona, CA, 91766, United States

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are unable to guarantee that we will receive your returned item.

Contact - Incycle Bicycles - Checkout