Wireless Lavalier Lapel Microphone – Mini 2 Clip-on Mic for iPhone, Android, PC & iPad, Plug-and-Play with Noise Reduction for Video, YouTube & TikTok

Effective Date: 17-06-2025

At HTT Mobiles Ltd, we are committed to fast and reliable delivery of your mobile devices and accessories. Please review the following shipping terms carefully:

🚚 Same Day Dispatch

If you place and pay for your order before 3:00 PM (Monday to Friday), we guarantee same-day dispatch. Orders placed after 3:00 PM on Friday, or during weekends or public holidays, will be dispatched on the next working day. Note: Bank/public holidays are excluded from the same-day dispatch guarantee.

📦 Order Progress Updates

We will keep you informed throughout the process:

You’ll receive order confirmation and tracking details via email.

If you don’t see our emails, please check your Spam/Junk folders.

Once your order is shipped, you’ll get a tracking number and courier name for real-time tracking.

💸 Free Shipping Delivery Time

Orders with free shipping are typically delivered within 1–3 working days.Delivery time may vary based on:

Delivery location

Courier performance

External factors such as weather or public health restrictions

⚡ Next Day Delivery

If you opt for Next Day Delivery, we will prioritize dispatch and delivery for the next business day. However, in rare cases (e.g., courier delays, public holidays, weather disruptions), delivery may be delayed.

🚛 Delivery Partners

We primarily use Royal Mail, Evri, or other reliable logistics providers based on your location and service availability. Couriers are selected for speed, security, and coverage.

🔍 Tracking Your Order

You can track your shipment using the "Track Your Order" feature available in your email or SMS. Tracking links will show:

Shipment status

Courier information

Estimated delivery date

⌛ Delayed / Lost / In Transit Orders

For Next Day Delivery, if the courier fails to deliver on time, we will refund the shipping fee.

For Free Shipping, no refund is offered on delays.

If a parcel is lost or stuck in transit, a full refund will be issued after 15 working days from the shipping date, subject to courier investigation.

📦 Damaged, Opened, or Re-Sealed Packages

If the parcel is damaged, tampered, or re-sealed, refuse delivery and contact us immediately.

If you accept the parcel and later find it compromised, contact the courier company for evidence, then notify us.⚠️ Note: Without evidence from the courier, HTT Mobiles Ltd is not liable for replacements or refunds.

📩 Proof of Non-Delivery

If tracking shows your package as "Delivered" but you haven’t received it:

Contact the courier and request written confirmation that it was not delivered to your address.

Submit the courier’s official response within 10 days of the delivery date.

Email evidence to info @httmobiles.com

❗ We cannot process claims based on inquiry numbers or complaint references alone. Valid written proof is required.

📞 Need Help?

For any shipping-related concerns, please reach out:

📧 Email: Info@httmobiles.co.uk 📞 Phone: +44 7377 463008 📍 Address: 18 Moulton, Manchester M8 8FQ, UK

Contact - HTT Mobiles - Checkout

All returns are accepted within 30 days of purchase, unless different terms apply to a specific product.

To request a return or refund, use the Contact Us form or send an email to info@httmobiles.co.uk . You can also contact us via WhatsApp. Wait for our confirmation before sending any items. Returns sent without prior communication may not be accepted, and HTT Mobiles Ltd will not be responsible for any resulting loss.

Return Scenarios and Conditions

I. Defective / Faulty / Wrong Item / Missing Parts

Report issues immediately or within 3 days of delivery.

Items must be returned in their original packaging with all accessories.

II. Arrived Damaged

Report damage immediately and within 3 days of delivery.

A written statement from the courier company. It must confirm the damage that occurred during shipping.

Must include original packaging and all accessories.

III. Changed Mind / Ordered by Mistake

Returns are accepted within 30 days for brand-new items that are still sealed.

Full refund is available for sealed, unused products .

Manufacturer seals must stay intact .

Provide a tracking number after dispatch.

If the seal is broken, refunds may be reduced by 10%–70%, depending on the product’s condition and usage.

Returns for generic accessories are not accepted.

Shipping Costs

Prepaid return labels are provided for defective, faulty, or damaged items. If a label cannot be provided, customers must send the item back, and shipping costs will be reimbursed.

Changed mind or mistake returns require customers to cover return shipping. A prepaid label may be issued, with the cost deducted from the refund.

Returns After 30 Days

Returns after 30 days are accepted only under the seller's warranty, if applicable, and only for repair purposes.

Customers must cover shipping costs for return and re-delivery.

Covered Under Warranty

Warranty covers faults in internal components. It includes the battery, motherboard, display, camera, speaker, and charging port.

Software and system issues not caused by misuse or user error are included.

Battery performance issues beyond normal wear and tear are covered.

Complimentary diagnostics, repair, and replacement are provided.

This leading industry warranty applies to all refurbished devices, which include iPhones and Samsung phones.

What the Warranty Does Not Cover?

Warranty does not include physical damage like cracked screens and damage from drops.

Water and liquid damage are excluded.

Repairs and modifications by unauthorized parties are not covered.

Accidental damage, theft, and loss are not included.

We still provide affordable repair services from our Phone Repair Centre in Manchester if your issue isn’t covered.

Email info@httmobiles.co.uk with tracking number, courier name, and order number in the subject line.

The same email can be used for return status updates.

Return Packaging Requirements

Label the order number on or inside the parcel.

Reset the device to factory settings. Remove all locks, passwords, and IDs.

Include chargers, cables, and accessories only if we tell you. HTT Mobiles Ltd is not responsible for items sent without instructions.

Processing Times

Once tracking confirms delivery, allow 1–3 working days for processing.

If repair costs require shared payment and no response is received within 2–3 working days, the device will be returned without repair.

Refund Policy

Refunds are not issued after 30 days, regardless of the issue.

Refund amounts are at the discretion of HTT Mobiles Ltd and may vary.

Approved refunds are processed within 3 working days of receiving the item. Funds may take up to 14 working days to appear in the original payment method.

For refund-related queries, email info@httmobiles.co.uk.

Important Notes

Customers must understand the policy before dispatching items.

Prepaid return labels must be printed and posted; collection service is not offered.

Devices must be reset, unlocked, and ID-free to avoid delays.

Once a return is accepted, dispatch must occur within 7 days. Returns received after this period may be refused.

Return Address

HTT Mobiles Ltd 18 Moulton St, Manchester M8 8FQ, UK

Contact - HTT Mobiles - Checkout