Wireless Gaming Controller for Switch, PC, and Android – Vibration & Motion Sensing Support

Our Shipping Guarantees

Shipping Included in All PricesAll product prices shown on our website already include shipping to Australia, United Kingdom, United States, and Canada. There are no additional shipping fees, no minimum order value, and no hidden charges at checkout.

Order Processing & Handling TimeOrders are processed and prepared for shipment within 1–5 business days (Monday to Friday). This processing time covers order verification, quality checks, and secure packaging.

Order Cut-Off TimeOrders placed before 12:00 AM (London Time) will begin processing the same business day. Orders placed after this cut-off will be processed the following business day.Estimated Delivery TimesYour order will be delivered within the following timeframes:

Australia: 10–25 business days (including 1–5 days handling + 9-20 days transit)

United Kingdom: 10–20 business days (including 1–5 days handling + 9-15 days transit)

United States: 10–25 business days (including 1–5 days handling + 9-20 days transit)

Canada: 15–30 business days (including 1–5 days handling + 14-25 days transit)

Business days exclude weekends and public holidays. Delivery times are based on your shipping destination and may vary due to external factors.

Fulfillment LocationAll orders are fulfilled through our international logistics network and shipped directly to your location. We work with trusted fulfillment partners to maintain quality control, secure packaging, and reliable carrier selection before dispatch.Order TrackingTracking information will be provided whenever available. Some shipments may have limited tracking, depending on the destination and carrier.

Lost or Damaged ProtectionIf your order is lost or damaged in transit, we will provide a full refund.

Important Delivery Information

Circumstances Beyond Our ControlEstimated delivery times may be affected by circumstances beyond our control, including:

•Natural disasters (earthquakes, floods, hurricanes, etc.)

•Carrier strikes or disruptions (postal service, delivery companies)

•Customs delays (international shipping inspections)

•Peak season delays (holidays, Black Friday, etc.)

•Government restrictions (lockdowns, border closures)

•Severe weather conditions

If such events occur, we will keep you informed and work with our partners to resolve any delays as quickly as possible.

Address AccuracyPlease ensure your shipping address is correct and complete. We cannot guarantee timely delivery if the address provided is inaccurate or incomplete.

Customs & DutiesInternational orders may be subject to customs inspections and import duties. ASOPY covers all standard shipping costs, and import duties are typically prepaid by us. In rare cases where local customs require recipient action, our support team will assist immediately to ensure no unexpected costs. You will not be charged any extra fees upon delivery. Please note that customs processing may occasionally extend delivery times beyond our estimates.

Frequently Asked Questions

Why does processing take 1–5 business days?Each order is carefully prepared for shipping. This includes verification, quality control, and secure packaging.

Can I track my order?Yes, you will receive tracking details when available. Some destinations may offer limited tracking updates.

What if my order is delayed?Contact our support team if your order is significantly delayed. We will work with our logistics partners to locate your package and keep you updated.

Do you ship to other countries?Currently, we ship to Australia, United Kingdom, United States, and Canada. For other destinations, please contact us to check availability. This shipping policy applies to purchases made on this regional Asopy website (e.g., au.asopy.com for Australia, uk.asopy.com for the United Kingdom, ca.asopy.com for Canada, www.asopy.com for the United States).

If you have any questions about shipping, please contact us via the following means.

Contact Information:

Whatsapp / Phone: +447350543871 Email: support@asopy.comBusiness Address: 19 Alvington Drive , Cheltenham, England, GL52 5FS, United Kingdom.

Contact - Hoomii Shop - Checkout

30-Day Return & Exchange Policy

We want you to be completely satisfied with your purchase from Asopy. If you're not, you can return or exchange your item(s) within 30 days of receiving your order.Your statutory rights are not affected.

Eligibility for Returns & Exchanges

We accept returns or exchanges for both defective and non-defective products, as long as you contact support@asopy.com within 30 days after delivery to request a return. We will provide the return address by email and a free downloadable shipping label once your request is approved.

To be eligible for a return or exchange, items must be:

New or slightly used (for non-defective returns)

•With original tags attached

•In original packaging

•Accompanied by the original receipt or proof of purchase

How to Start a Return or Exchange

Contact Us: Email us at support@asopy.com within 30 days of receiving your order. Please include your order number and details about the item you wish to return or exchange.

Return Authorization: Once your return is approved, we'll provide you with a free return shipping label to download and print (PDF), along with instructions on how and where to send your package.

Send by Mail: All returns must be sent by mail using the label provided.

Fees, Labels & Processing

Return Shipping: Download and print return shipping label: Free

Restocking Fees: No restocking fees

Return Method: Returns accepted by mail only

Exchanges: If you request an exchange, your replacement will be processed as soon as we receive your return.

Damaged, Defective, or Incorrect Items

If your item is defective, damaged, or incorrect, please contact us immediately upon receiving your order. We will resolve the issue as quickly as possible by offering a replacement or a full refund.

Refunds

Refund Processing: Once we receive and inspect your returned item, your refund will be processed within 30 days to your original payment method.

Refund Notification: We will notify you by email when your refund has been processed.

•Please remember, it can take additional time for your bank or credit card company to process and post the refund to your account.

If more than 30 days have passed since your refund was approved and you have not received your refund, or if you have any questions about your refund status, please contact us at support@asopy.com .

Questions?

For any questions about returns, refunds, or exchanges, please email us at support@ asopy .com or via the following contact details.

Contact Information:

Whatsapp / Phone: +447350543871 Email: support@asopy.comBusiness Address: 19 Alvington Drive, Cheltenham, England, GL52 5FS, United Kingdom

Contact - Hoomii Shop - Checkout