Wireless Game Controller Set: 2 Receivers with Colorful Buttons - 2.4G Gamepad Joypad Joystick, Compatible with SNES Mini, PC, Windows, and Nintendo Switch - Rated 4.7 Stars

Thank you for shopping with us! We aim to provide a transparent and reliable shipping experience. Below are the details of our shipping rates and delivery timelines.

1. Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently offer flat-rate shipping options for the United States and Canada.

United States

Standard Shipping: $5.99 USD

Estimated Delivery: 5 - 8 business days

Threshold: Orders over $50.00 USD qualify for FREE Shipping.

Canada

Standard Shipping: $9.00 CAD

Estimated Delivery: 3 - 5 business days

Threshold: Orders over $70.00 CAD qualify for FREE Shipping.

2. Promotional Rewards & Incentives

We love rewarding our customers! Please note the following automatic incentives:

Free Console Reward: All orders that meet our current $100 USD spend threshold (before taxes and after discounts) are eligible for a Free Console automatic reward. This item will be added to your cart automatically once the threshold is reached.

Discount Stacking: This offer can be combined with our active 10% discount code and our Free Shipping thresholds mentioned above.

3. Processing & Handling

Processing Time: All orders are typically processed within 1-2 business days.

Shipment Confirmation: Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).

4. Customs, Duties, and Taxes

For our Canadian and US customers, please be aware that any customs and taxes applied to your order are the responsibility of the customer. Fees imposed during or after shipping (tariffs, taxes, etc.) are not included in our flat-rate shipping costs.

Contact - AltezzaGameShop - Checkout

Effective Date: July 30, 2026Last Updated: July 30, 2026

Thank you for shopping with Altezza Game Shop.

We want every customer to have a great experience. Because we specialize in retro video games, consoles, accessories, and collectibles, many of our products are vintage, previously owned, and may show signs of age or previous use.

Please review this policy carefully before making a purchase.

Returns

Altezza Game Shop offers a 30-day return policy. Customers have 30 calendar days from the date their order is delivered to request a return.

To be eligible for a return:

The item must be returned in the same condition as received, except for reasonable inspection or testing necessary to verify functionality.

The item must include any original accessories, manuals, inserts, packaging, or components that were included with the purchase.

The item must not have additional damage, modification, misuse, or alterations beyond the condition described in the product listing.

Customers are responsible for reviewing product descriptions, photographs, compatibility information, and condition notes before purchasing.

To request a return, please contact us:

Email: [email protected]

Please do not send items back without first receiving return approval from Altezza Game Shop. Unauthorized returns may not be accepted.

Retro Game Condition & Used Products

Many products sold by Altezza Game Shop are used, vintage, or collectible items.

Due to the age of retro products, normal signs of wear may include:

Cosmetic scratches

Minor scuffs

Discoloration

Label wear

Packaging wear

Missing manuals, inserts, or original accessories when stated in the product listing

These conditions are not considered defects when they are accurately described in the product listing.

Product photos and descriptions are provided to help customers understand the item's condition before purchasing.

Testing & Functionality

Where applicable, products are tested before being listed for sale.

Due to the age of retro gaming products, certain limitations may apply:

Cartridge save batteries may eventually fail due to age.

Older discs may contain wear from previous use.

Consoles and accessories may require cleaning, maintenance, adapters, or additional equipment.

Compatibility may vary depending on region, console model, television, accessories, or modern hardware setups.

Age-related limitations are not considered defects when the product functions as described.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive:

The wrong product

A product that does not match the description

A damaged product

A defective product

please contact us within 7 days of delivery.

Please include:

Your order number

A description of the issue

Photos or video showing the problem

We will review the situation and work with you to provide an appropriate resolution, which may include a replacement, repair option, store credit, or refund where applicable.

Return Shipping

For approved returns that are not the result of an error on our part, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless required by applicable law or the return is due to an error made by Altezza Game Shop.

Customers are responsible for ensuring returned items are packaged safely. Altezza Game Shop is not responsible for damage caused during return shipping due to improper packaging.

Restocking Fees

A restocking fee of up to 10% may apply to approved returns where:

The customer changes their mind.

The incorrect product was ordered.

The product is returned without a defect or error on our part.

Restocking fees will not apply to products that are defective, damaged, or not as described.

Sealed Products

Sealed games, collectibles, and other sealed products may only be returned if they remain sealed and in the same condition as received.

Opening sealed packaging may affect return eligibility unless the product is defective, damaged, or not as described.

Non-Returnable Items

Certain items may not be eligible for return, including:

Gift cards

Digital products or downloadable content

Items marked as final sale

Products damaged through misuse or improper handling

Products modified after purchase

Items returned without prior approval

Exchanges

Altezza Game Shop does not offer direct exchanges.

If you would like a different product, the fastest option is to return your eligible item and place a new order separately.

Refunds

Once your return is received, we will inspect the item and notify you whether your refund has been approved.

If approved:

Your refund will be issued to the original payment method.

Processing times depend on your bank, credit card provider, or payment processor.

Please allow additional time for your financial institution to process and post the refund.

Fraudulent Returns & Abuse

Altezza Game Shop reserves the right to refuse returns or refunds in situations involving:

Fraudulent claims

Repeated abuse of the return policy

Unauthorized chargebacks

Returned items that are not the same product originally sold

Missing components or accessories that were included with the original purchase

Contact Us

If you have questions about our Return and Refund Policy, please contact us:

Altezza Game Shop

Website: www.altezzagameshop.com

Email: [email protected]

Phone: (780) 993-8669

Contact - AltezzaGameShop - Checkout