Wired Headwrap - ISABELLA - Brown Solid Flexible Wrap

At Soul Accessories, we are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping guidelines below:

Processing Time

Ready-to-ship items: Orders are processed and shipped within 1-3 business days after your payment is confirmed.

Made-to-order items: These handcrafted pieces take a little extra time to perfect. Please allow 5-7 business days for processing and shipping.

Shipping Rates & Delivery Times

•Shipping costs will be calculated at checkout based on your location and chosen delivery method.

•Standard shipping usually takes 3-7 business days after your order is shipped, depending on your location. Please note that delivery times may vary based on shipping carriers and your specific location.

International Shipping

•We currently offer international shipping to select countries. International shipping times vary based on your location and customs processing. You may be responsible for any customs duties or taxes that apply.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s journey.

Delays & Issues

We strive to meet all shipping timelines, but occasionally there may be unexpected delays due to high order volumes, holidays, or shipping carrier issues. If your order is delayed, we will notify you promptly.

If you have any questions about your order or need further assistance, please feel free to contact our customer service team at [your contact info].

Thank you for shopping with Soul Accessories. We appreciate your business and can't wait for you to enjoy your new pieces!

Contact - Soul Accessories - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at soul@soul-accessories.com . If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at soul@soul-accessories.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - Soul Accessories - Checkout