Windowpane Planter

Thank you for shopping with Homestyle Collective. Each order is thoughtfully prepared with care, and we truly appreciate your support of our small shoppe.

Please allow up to 5 business days for order processing before shipment. Once your order is on its way, you will receive a confirmation email with tracking information so you can follow it every step of the journey.

Shipping times may vary depending on your location and the shipping method selected at checkout. While we do our best to ensure timely delivery, Homestyle Collective is not responsible for delays once a package has been handed off to the carrier.

If you need your order by a specific date or have any questions, we’re always happy to help. Please reach out to us prior to placing your order, and we’ll do our best to accommodate.

Thank you again for supporting our shoppe, it means the world to us.

- Jen + ChrissiHomestyle Collective

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at creativepants@homestylecollective.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at creativepants@homestylecollective.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at creativepants@homestylecollective.com.

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