Wilcor Folding Camp Table

shipping rate table

Order Amount

Kenco Store Pickup

Standard Shipping

2-Day Shipping

1-Day Express Shipping

Up to $99

FREE

$9.99

$24.99+

$37.99+

$99.01-$150.00

FREE

FREE*

$32.99+

$40.99+

$150.01-$200.00

FREE

FREE*

$33.99+

$41.99+

$200.01 and Over

FREE

FREE*

$34.99+

$42.99+

*Free Shipping Exclusions: Due to size and weight, some items are ineligible for free shipping and carry a surcharge, including but not limited to boats, snowboards, and other large items. These items will have a note on the product page. FREE Shipping applies for purchase totals of $99 and over that are shipped within the lower 48 states.BOATING SHIPPING POLICY: We offer courier shipping with first-to-final-mile delivery, which means that your boat will stay on one truck and will not change hands from our door to your door. After you place your order, we will contact you with cost and delivery estimates for both options and you can choose the one that works best for you. We ask that you inspect your boat for any shipping damage prior to signing for and accepting the delivery. Due to the difficulty in finding a carrier for certain destinations and the cost to get the boats there, we have elected to restrict our typical shipping options to east of the Mississippi River. If you are outside of that area and are interested in a boat, please contact us via phone or email to discuss options, and we'll do our best to find a shipper for your boat.+Expedited Shipping: These are estimates only - currently we offer expedited shipping on a case-by-case basis for phone orders only; we will obtain a shipping estimate and bill you for the shipping cost.

Using In-Store Pickup?

•When you place your order online, please tell us the name of the person who will be picking up your order from the store.

•Your order should be available for pick up Monday –Friday between 10 am and 5 pm, 24 hours after the order date. Custom orders, please allow three day production time before pick up. If the times are inconvenient call us and we will try and make other arrangements.

•You must pick up your order from the store within 45 days of placing your order online. Orders that have not been claimed after 45 days will be automatically returned less a 10% restocking fee.

•Same day pick up MAY be available. Please contact customer service Monday- Friday 10am to 4 pm to inquire for availability.

•Please have a copy of your order receipt and valid identification at the time of pick up.

HOLIDAY SHIPPING DEADLINES*: Free/Standard Shipping: December 15th at 12pm

2-Day Shipping: December 20th at 12pm

1-Day Express Shipping: December 21st at 12pm

In-Store Pickup: December 22nd at 12pm to be picked up 12/24. Please note we will close at 4pm on Christmas Eve to give our employees time with their families.*Due to the logistics required to ship boats (kayaks, canoes, row boats, paddleboards) these deadlines are not enough time to ensure delivery before Christmas. If you are planning to gift a loved one a boat, please plan at least a month for us to find a courier to deliver your boat.

Please note: Kenco determines the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), UPS or FedEx. Shipping charges may be subject to sales tax depending on the tax laws of the state the order is being shipped to.

Orders Placed by 12 Noon (Eastern) Tuesday - Friday we make every effort to ship same day. Orders placed Saturday-Monday, or after noon, will, barring extraordinary circumstances, ship by the next business day. Orders of boats (kayaks, canoes, row boats, paddleboards) excluded.

Guarantee:

Our products are guaranteed to be 100% satisfactory. Return anything that proves otherwise. We will replace it or refund your money, as you wish.Please note: Kenco is not responsible for incorrectly entered addresses, undeliverable addresses, or stolen packages. Please take care to enter your desired delivery address correctly. Returned undeliverable packages will be refunded minus our shipping cost.

Contact - Kenco Outfitters - Checkout

Easy Return Process & Instructions

We’ll do our best to make returns easy. Unused items in their original packaging with proof of purchase may be returned for a full refund or merchandise credit based on the guidelines below. Items that are used, worn, washed, damaged or sold “As-Is” are not eligible for return or exchange unless defective.

Return Window: Items can be returned in 30 days for a refund. Rewards Member 60 Days for a refund or store credit (Our Rewards Membership Program is free. Join today to take advantage of the extended return policy benefits. For returns membership must be in place before the return).

Returns require store receipt or web invoice/packing slip. Returns accompanied by a gift receipt will be refunded to a merchandise credit. If no receipt is available, we will issue a store credit at the best price offered in the last 60 days.

Returns In-Store: You can return your purchase to our store location regardless of whether you bought it in-store or online. All returns require a receipt or web invoice/packing slip. Returns within 60 days for Members or 30 days for Non-Members will be refunded to the original form of payment. Online purchases made with PayPal and returned in-store will be refunded to a merchandise credit. Shipping fees are non-refundable unless the item is defective, damaged in shipping or a mistake we made on your order.

Returns by Mail: Returns can also be made by mail. Please enclose a copy of the packing slip or receipt with the return. (All returns must be unused, unworn, and unwashed with original packaging and tags.) Returns of orders made online will be refunded to the original form of payment. If a gift card was used, your refund will be issued on a new e-gift card.

Contact Info: Toll Free Phone Number: (800) 341-4103Local Phone Number: (845) 340-0552Fax Number: (845) 338-5045

E-mail: support@kencooutfitters.com

Do I Have to Pay For Return Shipping?

If your return is due to receiving damaged, defective merchandise or was a mistake we made on the order we will promptly provide a return label or reimburse you for return shipping expenses for standard ground shipping through USPS, UPS, or FedEx.We are unable to reimburse additional shipping or processing fees charged by packaging centers. The refund will be issued to the original pay type used on the order.

Returns by mail should be sent to:

Kenco OutfittersAttn: Returns Department1000 Hurley Mountain RoadKingston, NY 12401

Return-by-mail packaging guidelines:

• Include a copy of the original invoice

• Include the item for return in its original packaging, if possible.

• When reusing shipping packaging please remove all extra labels from the outside.

• UPS, Federal Express or USPS Insured Parcel Post is recommended for shipping. These methods provide tracking information for the returned merchandise.

Exclusions:

• Online orders placed using PayPal payment methods can be returned to a retail store, but we can only exchange or refund as a gift card. If returned in the mail refund will be put back on customers PayPal account.

• Merchandise that has been printed or embroidered at Kenco’s custom shop (Kenco Thread and Ink) may not be returned unless an error was made by Kenco. If your return is due to receiving damaged or defective merchandise or a mistake we made on the order we will gladly provide a credit towards redoing the goods.

• Custom Order products such as those for a specific make/model of the item must be returned to the manufacturer (watercraft, furniture, etc.).

• Custom Artwork is not refundable.

• Any product that has been altered may not be returned (i.e. cut arrows, fishing kayaks, etc.)

• Bargain rooms sale items purchased at a retail store are returnable for a store credit, within 30 days (or 60 days for rewards members)

• For safety reasons the following items are not returnable: Facemasks, Underwear, Firearms, Ammunition, Black powder firearms, Black Powder, Primers, Reloading Lead, Brass or Bullets, Compound bows, Tree stands, and Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc.)

If you have received one of the above items and it is damaged or defective, contact our Customer Service directly for further assistance.

• Any product that has been reconditioned may not be returned. (Example: bows and crossbows.)

Contact - Kenco Outfitters - Checkout