Whey Protein Isolate

📦 Experience fast and reliable shipping with CafeguyHealth !

We offer free standard ground shipping for all orders worldwide. Due to the high demand for our products, our current estimated delivery time for all items is now 7 to 12 business days.

We are dedicated to fulfilling all orders as quickly and efficiently as possible. However, to manage this increased demand, we have temporarily suspended our 2-Day Express Shipping option.

What is your standard processing time for orders?

• Our standard processing time for orders is between 1-2 business days.

Do you provide tracking information on orders?

• Yes, once your order has been processed and shipped, we will send you an email with tracking information.

What should I do if I am missing items in my order?

• Some of our products may be shipped separately depending on your order. If you believe there are missing items from your order, please contact us at info@cafeguyhealth.com and we will assist you in resolving the issue.

What should I do if my package arrived damaged?

• We're sorry to hear that. Please send us an image of the damaged item to info@cafeguyhealth.com and we will send you a replacement item as soon as possible.

What should I do if I still have not received my order?

• We apologize for any delay. If you would like to inquire about the status of your order or need assistance with tracking, please contact us at info@cafeguyhealth.com and we will be happy to help you.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at cafeguyglobal@gmail.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at cafeguyglobal@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at cafeguyglobal@gmail.com.

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